At a Glance
- Tasks: Provide top-notch technical support and enhance customer experiences with network security solutions.
- Company: Join Fortinet, a leader in cybersecurity with a focus on innovation.
- Benefits: Enjoy competitive pay, growth opportunities, and a supportive work culture.
- Other info: Opportunity for travel and direct client engagement across the Americas.
- Why this job: Make a real impact in network security while developing your skills in a dynamic environment.
- Qualifications: Five years of experience in network security and strong communication skills.
The predicted salary is between 82800 - 101200 $ per year.
Elevate your professional journey as a Technical Account Manager at Fortinet, where you will provide dedicated technical support to our customer base.
Develop your expertise in network security within a progressive company.
As part of Fortinet, you will be responsible for offering comprehensive technical assistance to customers, shaping their experience with our products.
Your analytical skills will be crucial in analyzing configurations and network data, educating customers, and implementing best practices.
This role offers an enriching environment for personal and professional growth.
Key
Responsibilities
- Analyze and recommend changes to network configurations
- Provide installation and configuration support to customers
- Manage technical inquiries through direct communication
- Execute regular status calls and maintain customer relations
- Create documentation for troubleshooting best practices
Requirements
- Five years of experience in related fields
- Expertise in network security concepts and routing
- Strong skills in scripting and Windows server applications
- Excellent communication and customer service capabilities
- Travel readiness for client engagement
Thrive at Fortinet and play a key role in delivering exceptional security solutions to our valued customers across the Americas. #J-18808-Ljbffr
Technical Account Management in Burnaby employer: Perception Point
Fortinet is an exceptional employer that fosters a dynamic work culture focused on innovation and professional development. As a Technical Account Manager, you will benefit from comprehensive training programs and mentorship opportunities, allowing you to enhance your expertise in network security while working alongside industry leaders. Located in a vibrant tech hub, Fortinet offers a collaborative environment where your contributions directly impact customer satisfaction and the overall success of the company.
