Drive benefits administration excellence at Benefit Solutions through process improvement, analytics, and technology-enabled operational leadership. This Vice President, Operations leads complex service delivery across benefits administration, claims administration, customer service, and related functions. You will improve workflows, standardize practices, and use data to guide decisions. The position partners across Technology, Product, Client Success, and business units to support scalable performance. Key Responsibilities:
Streamline processes and enhance service delivery consistency Use analytics to improve operational outcomes and decisions Support technology adoption, automation, and digital tools Prepare operations for products and business initiatives Foster continuous improvement, accountability, and learning Requirements:
15+ years in operational leadership within service environments Strong operational performance and process improvement knowledge Experience improving efficiency through technology-enabled solutions High-growth, private equity-backed, or multi-entity experience Fluency in English and French highly desired Apply operational excellence, analytics, and technology partnership to improve client outcomes throughout Benefit Solutions’ businesses.
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Operations Executive Benefits Administration in Mississauga employer: People Corporation
At People Corporation, we pride ourselves on being an exceptional employer that fosters a culture of collaboration and innovation. As the Vice President of Client Success, you will have the opportunity to lead a high-performing team while driving meaningful client relationships across Canada. Our commitment to employee growth, diversity, and a supportive work environment, combined with a competitive compensation package, makes us an attractive choice for professionals seeking to make a significant impact in the benefits administration industry.
