At a Glance
- Tasks: Manage shop floor operations and ensure top-notch customer satisfaction.
- Company: Join Penske, a leading global transportation provider with a commitment to excellence.
- Benefits: Competitive salary, bonuses, and opportunities for professional growth.
- Other info: Enjoy a supportive work environment with a focus on equity and career advancement.
- Why this job: Lead a dynamic team and make a real impact in the transportation industry.
- Qualifications: 3+ years in diesel maintenance and 1+ year in a supervisory role required.
The predicted salary is between 105000 - 135000 $ per year.
Position Summary: A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands.
Location: 380 Riverside Rd #9, Abbotsford, BC
Schedule: Monday to Friday - 7:30am to 4:00 PM
Pay Range: $105,000-$135,000 + Bonus
- Manage preventative maintenance scheduling, quality, and customer satisfaction
- Listen to and resolve customer complaints regarding services, products, or personnel
- Hire, train, and evaluate personnel
- Assure that each direct report understands the company objectives
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
- Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers
- Provide staff with assistance in performing difficult or complicated duties
- Plan and prepare work schedules, and assign associates to specific duties
- Attend company meetings to exchange product information and coordinate work activities with other departments
- Prepare sales and inventory reports for management and budget departments
- Formulate pricing policies according to profitability requirements
- Other projects and tasks as assigned by supervisor
Qualifications:
- At least 3 years of previous work experience in diesel shop maintenance required
- At least 1 year of supervisory experience required
- Associates Degree (business or technical) or Vo-Tech Graduate required
- In-depth knowledge of all vehicle components including: engine, drive train, air-brakes, cooling systems, electrical systems, accessories, suspension, and tires required
- Brake/air brake certification, diesel certification, EPA 608/609 certification, and HVAC certification required
- Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and PowerPoint required
- Strong written/oral communication and people management skills required
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete a Penske employment application, submit to a reference verification (to include past employment and education) are required
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and/or move up to 25 lbs (12 kg), frequently lift and/or move up to 50 lbs (23 kg) and occasionally lift and/or move up to 100 lbs (45 kg). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
Penske is committed to the principle of equity in employment.
About Penske Truck Leasing/Transportation Solutions: Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
Branch Service Manager employer: Penske Truck Leasing
Penske est un employeur de choix, offrant un environnement de travail dynamique et axé sur l'innovation à Montréal. Avec des horaires flexibles et des opportunités de croissance professionnelle, les chauffeurs de camions peuvent s'épanouir tout en contribuant à une culture d'excellence et de service à la clientèle. De plus, notre engagement envers la sécurité et le bien-être des employés fait de Penske un lieu de travail où chacun peut se sentir valorisé et soutenu.
