At a Glance
- Tasks: Lead technical consultant for ServiceNow SAM and ITSM, configuring and integrating systems.
- Company: Join a dynamic team focused on innovative IT solutions.
- Benefits: Remote work, competitive pay, and flexible hours.
- Other info: Contract role with potential for growth and skill development.
- Why this job: Make an impact by optimizing software asset management and IT service processes.
- Qualifications: ServiceNow certifications and hands-on ITSM experience required.
The predicted salary is between 103968 - 127072 $ per year.
You will serve as the lead technical consultant on a ServiceNow Software Asset Management and ITSM engagement, configuring SAM Workspace and License Management while integrating data from multiple publishers and source systems. This is a remote W2 contract running from 11/02/2026 to 03/05/2027, roughly 680 total hours at about 34 hours per week. You must be located in the United States or Canada.
Responsibilities
- Support workshop sessions, refine user stories, demo configured functionality and provide advisory guidance to stakeholders
- Configure SAM Workspace and License Management, including the Phase 1 entitlement plan for 24 in-scope products and the entitlement load
- Produce governance SOP and SAM playbook documentation
- Focus on ITSM configuration activities across the engagement
- Map data from source systems and APIs into ServiceNow for discovery and reconciliation
- Build and support integrations covering seven Microsoft, 10 Adobe and five custom SaaS publishers, plus two SaaS products using ServiceNow connectors
- Implement integrations using REST APIs, IntegrationHub, OAuth and Azure AD
Requirements
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Software Asset Management (SAM) certification
- ServiceNow IntegrationHub certification
- Hands‑on ServiceNow ITSM configuration experience
- Experience integrating ServiceNow with external systems via REST APIs, OAuth and Azure AD
- Strong English communication skills, written and verbal
- Located in the United States or Canada
- Willingness to complete a lengthy customer onboarding process, including prerequisite training and fingerprinting
Senior ServiceNow Technical Consultant in Ottawa employer: Peek IT Services
As a remote contract employer, we offer a unique opportunity for Solution Architects to engage in meaningful work while enjoying the flexibility of working from home. Our culture emphasizes collaboration and technical excellence, providing you with the chance to lead impactful projects in IT Asset Management. With a focus on professional growth, you'll have the opportunity to enhance your skills and build strong relationships with clients, all while working within a supportive and dynamic environment.
