PayShepherd is seeking a Customer Success Manager to join our Customer Success team. You will be the product expert and delivery engine, partnering with the Relationship Manager to deliver value across onboarding, adoption, and advocacy.
You will own the value attribution, drive adoption, and manage customer sentiment while collaborating across Product, Engineering, and leadership. This role supports remote work with occasional travel within Canada and the US.
Remote AI-Driven Customer Success Manager (Heavy Industry) in Ottawa employer: Payshepherd
At PayShepherd, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Remote AI-Driven Customer Success Manager, you'll enjoy the flexibility of remote work while being part of a dynamic team dedicated to driving customer success in the heavy industry sector. With ample opportunities for professional growth and development, along with a commitment to employee well-being, PayShepherd is an excellent employer for those seeking meaningful and rewarding careers.