Head Chef in North Vancouver

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®.

We are hiring a Head Chef at our Park & Tilford Save-On-Foods location in North Vancouver, BC. This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

Responsibilities

• Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Delivering operational excellence through customer experience, health and safety, food safety, and merchandising.
• Accountable for overall department performance, including financial results, team engagement, and operational standards.
• Engaging and retaining team members through recruitment activities, training, performance management, rewards/recognition, succession planning, administration of the collective agreement, and conflict resolution.
• Partnering with the Corporate Chef to develop and implement new programs, vendor partnerships, and recipes/procedures.
• Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
• Reviewing and analyzing financial reports, identifying opportunities to improve performance, and presenting KPIs to the management team.
• Analyzing business/HR metrics and dashboards of the department.
• Implementing strategies to grow sales and customer loyalty by using knowledge of the community and food industry trends.
• Maintaining cleanliness standards throughout Kitchen & Restaurant seating area and leading by example.
• Leading product ordering, inventory counts/period end of the department and resolving issues as required.
• Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

Qualifications and Experience

• A minimum of 5 years of experience in a high-volume restaurant in a supervisory role.
• Food Safe Certification.
• Serving it Right Certification.
• Red Seal Certification is an asset.
• A post‑secondary education in a business related field is an asset.

Experience and/or Knowledge

• Achieving sales targets and profitability.
• Executing merchandising plans and creating in-store displays to drive sales.
• Human Resources (e.g. training, development, coaching and mentoring).
• Employee/Labour Relations and knowledge of the collective agreement as it relates to scheduling.
• Health and safety policies, procedures, and safe work practices.
• Proficiency with computer applications.

Personal Characteristics

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.
• An effective communicator, with strong leadership and coaching skills.
• Passionate about cooking and serving high quality food.
• Profit driven with demonstrated comprehension & interpretation of financial information.
• Resilient with the ability to thrive in a fast‑paced, dynamic environment while providing excellent customer service.
• Proactive in taking initiative with an entrepreneurial mindset.

Perks

• Eligible to participate in the Retail Management Incentive Plan.
• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

Compensation Details: $66,200.00

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