Deliver customer service by phone and email as a Customer Experience Representative in Langley, BC, supporting online shopping needs.
Pattison Food Group Ltd. is hiring full-time and part-time Customer Experience Representatives reporting to the Customer Service Team Lead. You will help customers navigate online shopping tools, resolve order questions, and support More Rewards. The position requires customer service experience, computer proficiency, and strong communication.
Key Responsibilities:
- Deliver customer service through phone and email
- Resolve customer needs with empathy and efficiency
- Guide customers through online shopping tools
- Document and track customer inquiries and complaints
- Partner with ecommerce and store teams on orders
Requirements:
- One to two years of customer service experience
- Proficiency with computer applications and new technologies
- Typing speed of at least 50 WPM
- Strong verbal and written communication skills
- Previous call center experience is an asset
Support Pattison Food Group customers in Langley through phone service, online shopping guidance, and thoughtful issue resolution.
Customer Service Representative Langley employer: Pattison Food Group
Pattison Food Group Ltd. is an exceptional employer located in the vibrant community of Langley, BC, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to modernizing technology solutions that empower teams to excel. Join us to be part of a forward-thinking organization that values your contributions and supports your professional development.
