Service Shift Manager/Foreman - Humboldt
Responsibilities
- Assign/schedule all service department jobs for technicians based on their skills/knowledge
- Motivate, inspire, and assist new and existing employees in their pursuit of excellence through coaching, training, and development
- Optimize shop efficiency and flow to avoid lost billable hours
- Ensure effective communication and follow up with customers and employees
- Identify opportunities for process improvement and training opportunities
- Provide back up support for Service Business Manager in their absence and during peak seasons
- Direct/assist employees in diagnosis/troubleshooting of machine problemsPerform final checks/approvals on equipment before start of work order
- Provide exceptional customer service consistently above standards
- Assist service support staff in quoting repairs and maintaining accurate records
- Build effective and productive team dynamics with all internal departments
- Conduct safety meetings, encourage safe working habits
Requirements
- Ability to operate vehicles/equipment used for diagnostic purposes
- 5+ years performing complex service repairs/maintenance
- Ability to lift at least 40 lbs repeatedly; 40-75 lbs on occasion.
- Ability to work flexible hours, varying shifts, weekends, and holidays
- Valid driver’s license required
- Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of ag/turf equipment
- Ability to use current business systems, working knowledge of computer functions and use.
Benefits
With competitive wages, including shift premiums for qualifying shifts, comprehensive benefits, company matched pension, bonus eligibility and future career opportunities in Parts, Sales, Service and more.
Applicants must be legally entitled to work in Canada.
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Service Shift Manager/Foreman - Humboldt employer: Pattison Ag
Pattison Agriculture is an exceptional employer that fosters a dynamic and collaborative work culture, where employees are encouraged to grow, connect, and evolve. With competitive wages, comprehensive benefits, and a commitment to ongoing education and training, we provide ample opportunities for career advancement in one of Canada's leading John Deere dealer organizations. Join us in making a meaningful impact in the agriculture industry while enjoying the support of a friendly team across our various locations in Region 1.
