At a Glance
- Tasks: Lead IT projects, manage offshore teams, and enhance public sector service delivery.
- Company: Dynamic organization focused on improving public sector operations in Ontario.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team dedicated to impactful projects in the public sector.
- Why this job: Make a real difference in public services while working with innovative technologies.
- Qualifications: 5+ years in project management, experience with ServiceNow, and strong communication skills.
The predicted salary is between 81000 - 99000 $ per year.
We are seeking a skilled Project Manager with a strong technical background in ServiceNow, a solid understanding of financial systems within the public sector, and experience managing offshore project teams. This role will focus on delivering complex IT projects that enhance service delivery and financial operations for public sector clients in Ontario.
Key Responsibilities:
- Lead end-to-end project management for IT initiatives involving ServiceNow implementations, integrations, and enhancements.
- Manage financial systems projects aligned with Ontario public sector policies and regulatory requirements.
- Develop and maintain comprehensive project plans, timelines, budgets, and resource allocations.
- Serve as the liaison between business stakeholders, technical teams, and offshore delivery centers.
- Oversee and coordinate the work of offshore development and support teams to ensure alignment with project goals and timelines.
- Monitor project risks and issues; implement mitigation strategies to ensure successful delivery.
- Provide regular updates to senior leadership and public sector clients through status reports, dashboards, and executive briefings.
- Ensure all deliverables comply with Ontario government standards, procurement rules, and data privacy regulations.
Required Qualifications:
- 5+ years of project management experience in IT, preferably in the public sector.
- Proven experience with ServiceNow implementation or enhancement projects.
- Knowledge of public sector financial systems, budgeting, and reporting processes in Ontario or other Canadian jurisdictions.
- Strong track record of successfully managing offshore development teams.
- Familiarity with project management methodologies (Agile, Waterfall, or Hybrid).
- Excellent communication, stakeholder engagement, and conflict resolution skills.
Preferred Qualifications:
- PMP or PRINCE2 Certification.
- ITIL certification, particularly with focus on ServiceNow modules (e.g., ITSM, ITOM, CSM).
- Experience working with Ontario government ministries, agencies, or Crown corporations.
- Knowledge of public procurement processes and vendor management.
Senior Project Manager/Leader – Hybrid in Toronto employer: Pathlion
As an Expert Program Manager for Enterprise Projects, you will thrive in a dynamic work culture that values innovation and collaboration. Our commitment to employee growth is reflected in our comprehensive training programs and mentorship opportunities, ensuring you can advance your career while making a meaningful impact on large-scale initiatives. Located in a vibrant area, we offer unique advantages such as flexible work arrangements and a supportive environment that fosters creativity and teamwork.
