Primary role will be to provide operational, administrative, and technical support for a large-scale SD-WAN deployment project, working closely with the Project Manager, telecommunications vendors, and field technicians to ensure successful network implementations across multiple sites.
Key Responsibilities
- Support the SD-WAN Project Manager in coordinating project activities, schedules, and deployment milestones.
- Coordinate site surveys, equipment relocations, and installation activities with telecommunications providers (Bell and Rogers) and ITFS field technicians.
- Contact Bell and Rogers technicians to confirm installation dates and times, coordinate scheduling with ITFS technicians, and provide technician contact information to facilitate successful site installations.
- Maintain and update project documentation, including installation master lists, circuit details, and other project tracking records.
- Develop, maintain, and enhance Power BI dashboards to provide project status reporting and progress tracking.
- Troubleshoot site-specific deployment and connectivity issues, identify root causes, and engage the appropriate internal teams, vendors, or service providers for resolution.
- Act as a liaison between project stakeholders, vendors, and technical teams to facilitate communication and issue resolution.
- Track and manage circuit information, installation schedules, and deployment dependencies to support timely project delivery.
- Provide regular status updates and reporting to project leadership and stakeholders
- Pending availability, support other projects in the Technology Planning team portfolio
Core Competencies
- Excellent communication and organizational skills
- Intermediate to advanced experience with Microsoft suite of products (MS Office, Power BI, etc. )
- Managing stakeholders and managing vendor technicians
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Business Analyst - Junior (ONSITE) JP218 in Toronto employer: Pathlion
As an Expert Program Manager for Enterprise Projects, you will thrive in a dynamic work culture that values innovation and collaboration. Our commitment to employee growth is reflected in our comprehensive training programs and mentorship opportunities, ensuring you can advance your career while making a meaningful impact on large-scale initiatives. Located in a vibrant area, we offer unique advantages such as flexible work arrangements and a supportive environment that fosters creativity and teamwork.
