Dental Clinic Manager (Peterborough)

We're looking for a dedicated, organized Clinic Manager to join one of our dental offices in Peterborough, part of the Passion Dental Group.

We know great dental care is about more than clinical excellence - it takes leadership, team spirit, and a seamless experience for every patient who walks through our doors.

Role details:

• Job Type: Full Time
• Position: Clinic Manager
• Location: Peterborough, ON
• Wage range: $80,000 to $90,000 annual salary
• Extended health benefits
• Lots of potential for career growth with learning and development opportunities.

What you'll do:

• Establish and manage internal office protocols and procedures to ensure overall office efficiency.
• Hire, train, and develop new office staff to meet patients' needs and uphold the clinic's standards.
• Develop and manage staff schedules and timesheets, overseeing other HR functions at both clinics.
• Create, implement, and manage an effective office budget.
• Oversee the processing of insurance claims and billing systems, ensuring accuracy and compliance.
• Deliver individual and team leadership to ensure all office employees provide outstanding client service.
• Greet patients professionally and cheerfully, creating a welcoming atmosphere.
• Schedule appointments and organize the clinic schedule to optimize workflow.
• Answer and appropriately route phone calls, addressing inquiries promptly and professionally.
• Utilize experience in internal and external marketing to enhance clinic visibility and community engagement.
• Perform other office administration duties as required.
• Uphold and protect the culture at the clinic, fostering a positive and engaging work environment

What you'll bring to the role:

• At least 5 years of Canadian dental clinic setting experience, and at least 5 years of leadership.
• Working knowledge of dental billing and insurance protocols.
• Proficient computer skills, including knowledge of Microsoft Office.
• Strong verbal and written communication skills.
• Solid problem-solving abilities and attention to detail.
• Friendly, professional demeanor with excellent interpersonal skills.
• Ability to multi-task effectively, working independently and as part of a dynamic team.

Who we are:

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.

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