Coordinate residential maintenance services in Okotoks using Yardi Voyager, dispatch planning, and resident communication. This full-time position is based at Head Office.
Partners Properties seeks a Service Coordinator for its residential portfolio. You will manage requests from intake through close-out, using Yardi, Microsoft 365, and accurate documentation. The position connects residents, Service Technicians, vendors, and the Facility Manager.
Key Responsibilities:
- Receive and triage requests through Yardi, email, phone, and portal
- Provide resident updates from first response through resolution
- Dispatch technicians and vendors, scheduling access and appointments
- Coordinate vendor authorization and initiate purchase orders
- Close work orders with complete Yardi documentation
Requirements:
- Minimum three years in customer service, administration, or service coordination
- High proficiency with Yardi Voyager maintenance modules
- High proficiency with Microsoft 365 tools
- Strong documentation, prioritization, and dispatch coordination skills
- Excellent communication, empathy, and vendor follow-up skills
Support Partners Properties residents through organized maintenance coordination, accurate records, and responsive technician and vendor dispatch.
Contact Details:
Partners Development Group Recruitment Team
