Jira application support and advanced troubleshooting define this Systems Analyst role in Cambridge, Ontario, with remote and in-person end-user assistance.
Parrish & Heimbecker, Limited seeks a Systems Analyst for its corporate team. You will support software applications and systems, process tickets, assist configuration, and maintain users. The work includes systems design, software development lifecycle practices, testing, debugging, and optimization.
Key Responsibilities:
- Respond to support, administration, and change tickets in JIRA
- Provide advanced troubleshooting across applications, hardware, networks, and operating systems
- Research system and integration errors
- Resolve escalated incidents and service requests
- Ensure adherence to SLAs and internal support standards
Requirements:
- Bachelor's degree or equivalent in computer science, information technology, or related practice
- Two to five years as a System Analyst or similar
- Understanding of Agile, Scrum, or Waterfall methodologies
- Strong analytical, problem-solving, communication, and documentation abilities
- Willingness to travel within Canada
Apply systems analysis, JIRA knowledge, and troubleshooting expertise while supporting reliable corporate applications for P&H.
Systems Analyst Jira Application Support in Cambridge employer: Parrish & Heimbecker, Limited
Parrish & Heimbecker, Limited (P&H) is an exceptional employer that prioritizes the well-being and professional growth of its employees. Located in the vibrant Quebec City, P&H offers a supportive work culture with comprehensive health benefits, paid time off, and opportunities for learning and development, all while fostering a strong sense of community among those passionate about Canadian agriculture.
Contact Details:
Parrish & Heimbecker, Limited Recruitment Team
