At a Glance
- Tasks: Support and maintain integrations between retail petroleum POS systems and enterprise applications.
- Company: Join Parkland, a leading international fuel supplier with a collaborative culture.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for growth and advancement.
- Why this job: Kickstart your tech career while making a real impact in the retail petroleum industry.
- Qualifications: Tech-savvy individuals with troubleshooting skills and a customer-focused mindset.
The predicted salary is between 47250 - 57750 $ per year.
Parkland is a leading international fuel supplier, convenience store operator, and community enabler, serving diverse customers across 26 countries. We are seeking a motivated and technically inclined Retail Point of Sale (POS) Integration Specialist to join our IT team in Calgary, Alberta. This role is responsible for supporting and maintaining integrations between retail petroleum POS systems and enterprise applications, devices, and platforms. The ideal candidate has strong troubleshooting skills, foundational networking knowledge, and a customer-focused mindset, with an interest in systems integration and technical support.
The Opportunity: We are seeking a motivated and technically inclined Retail Point of Sale (POS) Integration Specialist to join our IT team in Calgary, Alberta. This role is responsible for supporting and maintaining critical integrations between retail petroleum point-of-sale systems and various enterprise applications, devices, and platforms. The successful candidate will work with systems that support fuel pricing, environmental compliance, accounting, inventory management, tank monitoring, and digital price sign management. This position provides an excellent opportunity for someone looking to develop specialized expertise in retail petroleum technology, systems integration, and technical support. The ideal candidate possesses strong troubleshooting abilities, foundational networking knowledge, and a customer-focused mindset. This role serves as an entry point into our Tier 2 support organization, providing opportunities for technical growth and career advancement.
Key Responsibilities:
- Monitor, maintain, and troubleshoot integrations between retail petroleum POS systems and enterprise applications.
- Support interfaces related to:
- Fuel pricing systems
- Environmental compliance platforms
- Accounting and financial systems
- Tank gauge and fuel inventory monitoring systems
- Digital fuel price signs and related hardware
- Investigate and resolve data transmission, synchronization, and interface issues.
- Analyze and troubleshoot file-based integrations using formats such as XML, JSON, CSV, and fixed-width files.
- Assist with API-based integrations and data exchange processes.
- Support Windows-based systems and perform basic operating system and application troubleshooting.
- Collaborate with vendors, field technicians, business stakeholders, and internal IT teams to resolve technical issues.
- Document incidents, root causes, resolutions, and system configurations.
- Participate in system testing, upgrades, software deployments, and integration projects.
- Provide Tier 2 technical support and escalate issues when appropriate.
- Contribute to process improvement initiatives and operational documentation.
- Participate in on-call or after-hours support as required.
Required Qualifications:
- Diploma, degree, technical certification, or equivalent practical experience in Information Technology, Computer Science, Information Systems, or 3+ years of experience in a related field.
- Basic understanding of TCP/IP networking concepts.
- Familiarity with file-based data interfaces, including:
- XML
- JSON
- CSV
- Fixed-width file formats
- Basic Windows administration and troubleshooting skills.
- Understanding of APIs and common web service concepts.
- Strong analytical and troubleshooting abilities.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities and work effectively in a team environment.
- Strong attention to detail and commitment to problem resolution.
Preferred Qualifications:
- Experience supporting retail POS systems or integrated business applications.
- Knowledge of retail petroleum technologies and operations.
- Experience with fuel management systems, tank gauges, or digital signage systems.
- Familiarity with scripting or automation using:
- PowerShell
- Python
- Bash
- Windows Batch scripting
- Basic SQL or database knowledge.
- Experience working with system logs and monitoring tools.
- Understanding of software integration concepts and data flows.
- Bilingual proficiency in English and French is preferred.
Additional Skills:
- Strong analytical and problem-solving skills.
- Ability to prioritize and manage multiple tasks in a production environment.
- Clear written and verbal communication.
- Comfortable working independently and as part of a team.
We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview. We are an equal opportunity employer and encourage applications from all qualified individuals.
Retail Point of Sale (POS) Integration Specialist in Calgary employer: Parkland
Parkland is an exceptional employer that fosters a collaborative and inclusive work culture, where employees are encouraged to grow their careers in a supportive environment. With a strong focus on customer service and teamwork, the Specialist - IT ETRM Systems role offers opportunities for professional development and mentorship, all while being part of a leading international fuel supplier with a commitment to community engagement. Located in a dynamic industry, employees benefit from exposure to diverse challenges and the chance to make meaningful contributions across 26 countries.
