Support customers through service requests while coordinating technicians, contractors, installations, and account administration as a Service Dispatcher. Use communication, organization, and problem-solving skills daily.
Parkland Corporation's Service Dispatcher supports Contractors and Service Technician teams serving Ultramar customers. The work combines customer inquiries, dispatch coordination, fixed-asset setup, purchase orders, invoicing, vendor payments, account adjustments, and reporting. The position also supports technician batches and in-house gas technician payroll.
Key Responsibilities:
- Dispatch in-house technicians and contractors as required
- Schedule work and supply assignments to service teams
- Resolve customer questions about service status and products
- Set up fixed assets on customer accounts
- Process purchase orders, account adjustments, and payments
Requirements:
- Strong verbal and written communication skills
- Passion for customer service and effective problem-solving
- Point-of-sale equipment and Excel, Word, Outlook experience
- Ability to multitask and stay organized
- Knowledge of heating products is an asset
Apply customer service, dispatch coordination, and administrative skills while supporting Ultramar customers, technicians, contractors, and vendors.
Service Dispatcher Customer Support in St. John's employer: Parkland Corporation
At Sunoco LP, we pride ourselves on fostering a dynamic work environment where innovation and collaboration thrive. As an IT Lead Specialist in our ThousandEyes team, you'll enjoy competitive benefits, ample opportunities for professional growth, and the chance to make a meaningful impact within a leading energy infrastructure company. Our inclusive culture values diverse perspectives and encourages you to bring your authentic self to work every day, ensuring that your contributions are recognized and celebrated.
