At a Glance
- Tasks: Support and maintain retail POS integrations while troubleshooting technical issues.
- Company: Join a leading energy infrastructure company with a commitment to employee growth.
- Benefits: Enjoy competitive benefits, career development opportunities, and a supportive work environment.
- Other info: Be part of a diverse team that values unique contributions and fosters growth.
- Why this job: Kickstart your tech career in a dynamic role with real impact on retail operations.
- Qualifications: Tech-savvy individuals with a diploma or equivalent experience in IT or related fields.
The predicted salary is between 47250 - 57750 $ per year.
We are seeking a motivated and technically inclined Retail Point of Sale (POS) Integration Specialist to join our IT team in Calgary, Alberta. This role is responsible for supporting and maintaining critical integrations between retail petroleum point-of-sale systems and various enterprise applications, devices, and platforms. The successful candidate will work with systems that support fuel pricing, environmental compliance, accounting, inventory management, tank monitoring, and digital price sign management. This position provides an excellent opportunity for someone looking to develop specialized expertise in retail petroleum technology, systems integration, and technical support. The ideal candidate possesses strong troubleshooting abilities, foundational networking knowledge, and a customer-focused mindset. This role serves as an entry point into our Tier 2 support organization, providing opportunities for technical growth and career advancement.
Key Responsibilities:
- Monitor, maintain, and troubleshoot integrations between retail petroleum POS systems and enterprise applications.
- Support interfaces related to:
- Fuel pricing systems
- Environmental compliance platforms
- Accounting and financial systems
- Tank gauge and fuel inventory monitoring systems
- Digital fuel price signs and related hardware
- Investigate and resolve data transmission, synchronization, and interface issues.
- Analyze and troubleshoot file-based integrations using formats such as XML, JSON, CSV, and fixed-width files.
- Assist with API-based integrations and data exchange processes.
- Support Windows-based systems and perform basic operating system and application troubleshooting.
- Collaborate with vendors, field technicians, business stakeholders, and internal IT teams to resolve technical issues.
- Document incidents, root causes, resolutions, and system configurations.
- Participate in system testing, upgrades, software deployments, and integration projects.
- Provide Tier 2 technical support and elevate issues when appropriate.
- Contribute to process improvement initiatives and operational documentation.
- Participate in on-call or after-hours support as required.
Required Qualifications:
- Diploma, degree, technical certification, or equivalent practical experience in Information Technology, Computer Science, Information Systems, or 3+ years of experience in a related field.
- Basic understanding of TCP/IP networking concepts.
- Familiarity with file-based data interfaces, including:
- XML
- JSON
- CSV
- Fixed-width file formats
- Basic Windows administration and troubleshooting skills.
- Understanding of APIs and common web service concepts.
- Strong analytical and troubleshooting abilities.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities and work effectively in a team environment.
- Strong attention to detail and commitment to problem resolution.
Preferred Qualifications:
- Experience supporting retail POS systems or integrated business applications.
- Knowledge of retail petroleum technologies and operations.
- Experience with fuel management systems, tank gauges, or digital signage systems.
- Familiarity with scripting or automation using:
- PowerShell
- Python
- Bash
- Windows Batch scripting
- Basic SQL or database knowledge.
- Experience working with system logs and monitoring tools.
- Understanding of software integration concepts and data flows.
- Bilingual proficiency in English and French is preferred.
Additional Skills:
- Strong analytical and problem-solving skills.
- Ability to prioritize and manage multiple tasks in a production environment.
- Clear written and verbal communication.
- Comfortable working independently and as part of a team.
We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview. We are an equal opportunity employer and encourage applications from all qualified individuals.
Retail Point of Sale (POS) Integration Specialist employer: Parkland Corporation
At Sunoco LP, we pride ourselves on fostering a dynamic work environment where innovation and collaboration thrive. As an IT Lead Specialist in our ThousandEyes team, you'll enjoy competitive benefits, ample opportunities for professional growth, and the chance to make a meaningful impact within a leading energy infrastructure company. Our inclusive culture values diverse perspectives and encourages you to bring your authentic self to work every day, ensuring that your contributions are recognized and celebrated.
