Tactical Healthcare Security Officer

Healthcare environments demand a unique balance of vigilance, empathy, and decisive action. As a Tactical Healthcare Security Officer at Dartmouth General Hospital, you will serve as a stabilizing presence in the Emergency Department, protecting patients, medical staff, and visitors during high-stress situations. This full-time role offers predictable scheduling on a 4-on, 4-off 12-hour rotation, competitive pay at $24.50 per hour, and comprehensive health benefits. If you are an experienced security professional who excels at de-escalation, emergency response, and teamwork, this role gives you the opportunity to make a direct impact on public safety in your community.

What Success Looks Like

• Maintain a visible, calm, and reassuring security presence throughout the Emergency Department and waiting areas.
• Respond rapidly to coded emergencies, including Code White (aggressive behavior) and Code Silver (active threat) situations across the facility.
• De-escalate tense or volatile interactions using strong verbal communication and conflict-resolution techniques.
• Support healthcare teams with high-risk patients and assist with physical restraints when directed by clinical staff following established protocols.
• Provide temporary observation for high-risk patients awaiting dedicated watch coverage.
• Coordinate with Patient Watch Security Officers, clinical staff, and local emergency services during critical incidents.
• Document incidents clearly and accurately while maintaining strict patient privacy standards.

Over time, success in this role means:

• Building strong, trusted working relationships with Emergency Department physicians, nurses, and administrative leadership.
• Proactively managing environmental risks to prevent incidents before physical intervention becomes necessary.
• Serving as a reliable subject matter expert on healthcare facility safety, physical control procedures, and crisis response.

Compensation & Schedule

• Pay Rate: $24.50 per hour
• Schedule: Full-time, rotating 12-hour shifts (4 consecutive days on, followed by 4 days off)
• Benefits: Comprehensive health, dental, and life insurance, along with paid vacation, sick days, and recognized holidays
• Training Program: Fully funded Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certification program provided with a six-month commitment

What You Need to Succeed

• Must-Have Requirements:
• Grade 12 diploma or GED equivalent.
• Minimum of 1 to 2 years of security experience.
• Valid Nova Scotia Security License (or ability to obtain one prior to start).
• Current Standard or Intermediate First Aid and CPR Level C certification.
• Strong written and spoken English communication skills.
• Physical readiness to stand and walk for up to 12 hours, navigate stairs, run to emergency codes, and participate in physical restraint procedures.
• Active Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications, OR completion of Paladin's prerequisite training program prior to onboarding.
• Availability to work rotating 12-hour shifts on a 4-on, 4-off schedule.
• Nice-to-Have Qualifications:
• Diploma in Justice Studies, Police Foundations, or a related field.
• Prior experience in healthcare security, law enforcement, or emergency response.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 - Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.