At a Glance
- Tasks: Lead and enhance passenger experience across Quebec's airports.
- Company: PAL Airlines, a leader in customer service and aviation.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Other info: Join a dynamic team committed to safety and exceptional service.
- Why this job: Shape the future of air travel and create memorable journeys for passengers.
- Qualifications: Bilingual in French and English, with strong leadership and strategic skills.
The predicted salary is between 90000 - 110000 $ per year.
PAL Airlines in Quebec seeks a strategic Director, Customer Service to lead our passenger experience across the province.
You will craft vision, set standards, and guide station teams to deliver safe, seamless journeys and memorable service.
You will partner with operations, safety, and regulatory bodies, coach leaders, drive KPIs, and foster an inclusive culture.
French and English bilingualism is required to communicate with employees, customers, and authorities across Canada.
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Director, Customer Experience & Airport Operations in Montréal employer: Pal Airlines
At CarteNav Solutions, a PAL company, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Technical Project Manager, you will benefit from comprehensive professional development opportunities, competitive compensation, and a supportive environment that values your contributions. Located in a vibrant community, we offer unique advantages such as flexible work arrangements and a commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers in mission-critical software delivery.
