PagerDuty seeks an Account Manager to oversee a portfolio of existing SaaS customers, driving adoption, renewals, and strategic expansion. You will collaborate with Legal, Sales Operations, and Renewals teams to negotiate renewals and optimize contracts while using health metrics to mitigate risks.
The role blends customer success with sales, requiring strong business acumen and data-driven decision making.
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Strategic SaaS Account Manager: Growth & Renewals in Toronto employer: PagerDuty
PagerDuty is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Senior Developer Advocate to thrive. With a hybrid work model in Toronto, employees enjoy flexibility, competitive salaries, and comprehensive benefits, including generous paid leave and wellness programs. The company prioritizes employee growth through leadership development and encourages participation in the tech community, ensuring that every team member can contribute meaningfully while advancing their career.