At a Glance
- Tasks: Lead a dynamic team to enhance customer experiences and resolve issues.
- Company: Join PacWest, a fast-paced retail environment in Edmonton.
- Benefits: Enjoy competitive pay, health benefits, and a retirement savings plan.
- Other info: Work in a collaborative, goal-oriented team with opportunities for advancement.
- Why this job: Make a real difference in customer satisfaction while growing your career.
- Qualifications: 2-3 years of customer service experience and strong communication skills.
The predicted salary is between 44 - 47 $ per hour.
- Company Name: Pac West
- Location: 14735 Yellowhead Trail
Edmonton, AB
T5L 3C5 - Hours of Work: 30 to 40 hours per week
- Terms of Employment: Permanent employment
Experience: 2 years to less than 3 years
Responsibilities
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales.
- Resolve issues that may arise, including customer requests, complaints and supply shortages.
Experience and Specialization
- Computer and Technology Knowledge
- Word processing software
- Security and Safety
- Criminal record check
- Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Personal Suitability
- Collaborative
- Goal-oriented
- Hardworking
- Integrity
- Positive attitude
- Proactive
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Interpersonal awareness
- Judgement
- Organized
- Team player
- Patience
- Resourcefulness
Benefits
- Health Benefits
- Dental plan
- Health care plan
- Financial Benefits
- Registered Retirement Savings Plan (RRSP)
Who Can Apply for This Job?
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
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Customer Service Manager – Retail in Edmonton employer: PacWest
At PacWest, we pride ourselves on being an exceptional employer in the heart of Edmonton, offering a dynamic work environment where collaboration and integrity are at the forefront. Our commitment to employee growth is reflected in our comprehensive benefits package, including health and dental plans, as well as a Registered Retirement Savings Plan (RRSP), ensuring that our team members feel valued and supported. Join us to be part of a proactive and goal-oriented culture that not only focuses on customer satisfaction but also fosters personal and professional development.
