Use bilingual claims adjudication expertise with OXARO in Ottawa-Gatineau, supporting applicants through complex benefits and services assessments.
As a Senior Case Manager, you will manage claims from intake through recommendations, using case management systems and claims management principles. The position requires professional judgment, accurate communication, and technological know-how. You will support OXARO clients while monitoring performance and meeting scheduled timelines.
Key Responsibilities:
- Communicate compassionately with applicants, client members, and staff
- Apply adjudication principles related to causation
- Manage intake, records, validation, and recommendation reports
- Assess claims fairly against processes and eligibility criteria
- Maintain case notes, records, and status updates
Requirements:
- Ten or more years determining complex benefits eligibility
- Experience adjudicating or adjusting serious-loss compensation claims
- Strong customer service and dissatisfied-applicant management skills
- English and French bilingual proficiency
- Ottawa-Gatineau residence and Reliability or Secret clearance eligibility
Bring senior claims management, sound judgment, and bilingual communication to OXARO's public-sector program services.
Bilingual Senior Claims Case Manager employer: OXARO Inc.
At OXARO Inc., we pride ourselves on fostering a collaborative and innovative work environment in the heart of Ottawa. As a Senior Project Manager, you'll benefit from competitive compensation, comprehensive health benefits, and opportunities for professional development, all while contributing to meaningful projects that support national interests. Join us to be part of a team that values your expertise and encourages growth in a dynamic and supportive culture.
