At a Glance
- Tasks: Support internal customers and ensure smooth operation of systems.
- Company: Join a dynamic team at Owner.com, a leading software development company.
- Benefits: Competitive salary, unlimited PTO, remote work, and pre-IPO equity.
- Other info: Collaborate with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Make a real impact while working with cutting-edge technology in a supportive environment.
- Qualifications: 2+ years of internal customer support experience and familiarity with SaaS products.
The predicted salary is between 120000 - 130000 $ per year.
Join to apply for the IT Support Engineer role at Owner.com. Owner is looking for an amazing professional to join our team of IT Support Engineers who keep our internal systems running smoothly as we scale. In this role, you’ll play a critical role in enabling our teams to move fast and deliver excellence. This role is 100% remote and can be based anywhere in the United States or Canada.
The impact you will have:
- Support and unblock internal customers.
- Build scalable and efficient systems.
- Ensure processes are mature, well documented and easy to use.
- Help Owner effectively manage its fleet of devices.
Who you’ll work with:
- You will collaborate and support every team across Owner.
- Work alongside Security and Platform teams to best support internal customers.
What we’re looking for:
- 2+ Years providing internal customer support.
- Experience with Okta, AWS, Slack, Notion, Google, and other flagship SaaS products.
- Experience implementing and managing MDM solutions.
Pay and benefits:
The estimated base salary range for this role is $120,000 - $130,000 USD per year, plus a generous pre-IPO equity package. Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO – plus extra fun perks!
IT Support Engineer in Winnipeg employer: Owner.com
At Owner, we pride ourselves on being an exceptional employer that fosters innovation and collaboration in a remote work environment. As a Lead Engineer for Guest Acquisition, you will not only have the opportunity to shape our AI-powered growth platform but also benefit from a culture that prioritizes employee development, mentorship, and a commitment to making a positive impact on local businesses. Join us to be part of a dynamic team where your contributions are valued and rewarded, all while enjoying the flexibility of remote work.