JointheOpeningTeamatSparkbyHiltonNiagaraFalls!
BepartofsomethingnewandexcitingatSparkbyHiltonNiagaraFalls,anewlyrenovatedhotelpreparingtowelcomeguestsinoneofCanada'smosticonicdestinations.
SparkbyHiltonNiagaraFallsispreparingtowelcomeguestswiththecomfort,quality,andhospitalityassociatedwiththeHiltonfamilyofbrands.Fromdayone,ourteammemberswillplayanimportantroleincreatingawarm,friendly,andmemorableexperienceforeveryguest.Joiningouropeningteamgivesyoutheopportunitytogrowwiththehotel,contributetoapositiveworkplaceculture,andbepartofcreatingsomethingspecialfromtheverybeginning.
TheMaintenanceManagerisresponsibleforoverseeingtheday-to-dayoperation,maintenance,andreliabilityofallbuildingsystemsandinfrastructurefora201-roomhotelproperty.Thisroleensuresasafe,efficient,andwell-maintainedenvironmentforguestsandteammemberswhilesupportingthehotel'soperationalandfinancialobjectives.
TheMaintenanceManagerprovidesleadershiptothemaintenanceteam,overseespreventivemaintenanceprograms,managescontractorsandvendors,ensuresregulatorycompliance,andsupportscapitalimprovementinitiatives.Successinthisrolerequiresstrongtechnicalexpertise,effectiveleadership,soundjudgment,andaproactiveapproachtoassetpreservationandcontinuousimprovement.
ThispositionreportsdirectlytotheDirectorofOperations.
KeyResponsibilities:
- Overseetheoperation,maintenance,repair,andperformanceofallbuildingsystems,includingHVAC,refrigeration,boilers,chillers,coolingtowers,plumbing,electricalsystems,mechanicalequipment,poolsystems,lifesafetysystems,andbuildingcontrols.
- Ensureguestrooms,publicareas,back-of-housespaces,andexteriorgroundsaremaintainedtothehigheststandardsofsafety,functionality,andpresentation.
- Respondpromptlytomaintenanceissuesandoperationalchallengeswhileminimizingdisruptiontoguestsandhoteloperations.
- Monitorfacilityperformanceandidentifyopportunitiestoimprovereliability,operationalefficiency,andservicedelivery.
- Coordinate,prioritize,andsupervisemaintenanceactivitiestoensureworkiscompletedsafely,efficiently,andinaccordancewithestablishedstandards.
- Ensureroomsarereturnedtoserviceinatimelymannerbyeffectivelyprioritizingmaintenanceactivitiesandcoordinatingrepairs.
PreventiveMaintenance&AssetManagement
- Develop,administer,andcontinuouslyimprovethehotel'spreventivemaintenanceprogram.
- Schedule,track,andverifycompletionofpreventivemaintenancetasksforallequipmentandbuildingsystems.
- Conductroutineinspectionsofmaintenance,equipment,andguestareastoidentifymaintenancerequirementsandpotentialrisks.
- Maintainaccuraterecordsofmaintenanceactivities,equipmenthistories,warranties,inspections,permits,certifications,andregulatoryrequirements.
- Supportlong-termassetpreservationstrategies,equipmentlifecycleplanning,andreplacementforecasting.
Safety,Compliance&RiskManagement
- Ensurecompliancewithallapplicablehealth,safety,environmental,fire,andbuildingregulations.
- Administerandsupportlifesafetyprograms,includingfirealarmtesting,emergencylighting,sprinklersystems,andemergencyresponseprocedures.
- Enforcesafeworkpractices,manageotherworkplacesafetyprograms.
- Participateinsafetyaudits,inspections,incidentinvestigations,andcorrectiveactionplanningrelatedtofacilitymaintenance.
- Assistwithemergencypreparednessplanningandprovideleadershipduringfacility-relatedemergencies.
TeamLeadership&Development
- Lead,coach,andsupportmaintenanceAssociates.
- Assistwithrecruitment,onboarding,training,scheduling,performancemanagement,andemployeedevelopment.
- Fosteracultureofaccountability,teamwork,safety,andcontinuousimprovementthrougheffectiveleadershipandrecognition.
- Providetechnicalguidanceandmentorshipwhilepromotingskillsdevelopmentandcross-trainingopportunities.
- Ensureteammembersunderstandandadheretooperationalprocedures,servicestandards,andsafetyrequirements.
Vendor&ContractorManagement
- Coordinateandoverseetheactivitiesofexternalcontractors,serviceproviders,andvendors.
- Ensureallcontractedworkcomplieswithhotelstandards,safetyrequirements,andapplicableregulations.
- Obtainquotations,reviewserviceagreements,negotiatewhereappropriate,andmonitorcontractorperformance.
- Verifythequalityandcompletionofcontractedwork,ensuringservicesalignwithapprovedscopesandquotations.
- Reviewandapprovecontractorinvoicesforaccuracyandcompleteness.
- Establishandmaintainrelationshipswithemergencyserviceproviderstoensuretimelyresponsetounforeseenfacilityissues.
Financial&AdministrativeResponsibilities
- Assistinthedevelopmentandmanagementofdepartmentaloperatingandcapitalbudgets.
- Monitorlabour,materials,utilities,andmaintenanceexpenditurestoensurealignmentwithbudgetobjectives.
- Maintaininventorycontroloftools,equipment,spareparts,andmaintenancesupplies.
- Supportcapitalprojectplanningandexecutionthroughbudgeting,scheduling,contractorcoordination,andprogresstracking.
- Manageworkordersystems,documentation,reporting,compliancerecords,andmaintenancemetrics.
- Maintaindetailedandaccuraterecordsofpurchases,repairs,andprojectexpenditures,includingapplicableroomnumbers,departments,andprojectallocations.
- Demonstratestrongprojectplanningandprioritizationskillstobalanceoperationaldemands,guestimpact,revenueconsiderations,andprojecttimelines.
Cross-FunctionalCollaboration
- Collaboratecloselywithallhoteldepartmentstosupportoperationalneedsandenhanceguestsatisfaction.
- MaintaineffectivecommunicationwithHousekeeping,FrontOffice,Food&Beverage,andotherdepartmentsregardingmaintenancepriorities,roomstatus,andprojectactivities.
- Supporthotelinitiativesfocusedonguestexperience,operationalefficiency,sustainability,andassetpreservation.
- Respondtofacility-relatedconcernswithprofessionalism,urgency,andaservice-orientedapproach.
- Coordinateshipping,receiving,andstorageofdeliveries,ensuringmaterialsandsuppliesareproperlyreceived,documented,andstored.
Qualifications&Experience
- Minimumof3-5yearsofprogressiveexperienceinmaintenancemanagement,buildingoperations,engineering,ormaintenanceleadershipwithinahotel,commercial,orsimilarenvironmentwouldbeanasset.
- StrongtechnicalknowledgeofHVAC,plumbing,electrical,refrigeration,boilers,mechanicalsystems,TVandWiFisystemsandlifesafetysystems.
- Demonstratedexperiencemanagingpreventivemaintenanceprogramsandfacilityoperations.
- Workingknowledgeofapplicablebuildingcodes,healthandsafetyregulations,andregulatorycompliancerequirements.
- Experiencesupervisingandcoachingmaintenancepersonnelandmanagingcontractorsandserviceproviders.
- Strongorganizational,communication,leadership,andproblem-solvingskills.
- ProficiencywithComputerizedMaintenanceManagementSystems(CMMS)andadvancedMicrosoftExcelskillsareconsideredanasset.
- Excellenttimemanagement,planning,documentation,andadministrativeskills.
- Abilitytoworkflexiblehours,includingweekends,holidays,emergencycall-insasrequired.
WhatWe'reLookingFor
- Ahands-onMaintenanceManagerwholeadsbyexampleandactivelysupportsday-to-dayoperations.
- Aprofessionalwhotakesprideinmaintainingasafe,reliable,andwell-presentedproperty.
- Aleaderwhocombinesstrongtechnicalexpertisewithexceptionalcustomerserviceandpeoplemanagementskills.
- Aproactiveproblemsolverwhoanticipateschallenges,drivessolutions,andfollowsthroughwithaccountability.
- Acollaborativeteamplayercommittedtooperationalexcellence,assetpreservation,andcontinuousimprovement.
Ifyouareahospitalityprofessionalwhoenjoysworkinginafast-pacedenvironment,takesprideincreatingmemorableguestexperiences,andwantstogrowwithaninternationallyrecognizedhotelbrand,weencourageyoutoapplyandbecomeavaluedmemberoftheteam.
Weareopentoallqualifiedcandidatesandencourageadiverserangeofapplicantstobringtheiruniqueperspectivestoourteam.Weareanequalopportunityemployer.IfyourequireanaccommodationfortheapplicationprocessinaccordancewiththeOntarioHumanRightsCodeandtheAccessibilityfor Ontarianswith DisabilitiesAct,thealternateformatsforcontactingusareasfollows:
- Email:hr@ramadaplazaniagara.com
- Phone:905-356-6116ext166
WedonotuseAIaspartoftherecruitmentprocess.
Thispostingisopenforanexistingvacancy.
Wewishtothankallapplicantsfortheirinterestinacareerwithus.Onlythoseselectedforaninterviewwillbecontacted.
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Maintenance Manager | Spark by Hilton Niagara Falls employer: Owen Sound
Tourism Windsor Essex Pelee Island (TWEPI) is an exceptional employer that champions regional tourism while fostering a collaborative and innovative work environment. With a focus on employee growth, TWEPI offers opportunities for professional development in the vibrant tourism sector, all while enjoying the beautiful landscapes of Windsor-Essex. Join a passionate team dedicated to enhancing group travel experiences and making a meaningful impact in the community.
