ServiceArea:CorporateServices
Department:HumanResources
WorkLocation:CityHall,1CardenStreet
WorkMode:InPerson
JobTypeandDuration:Permanent,FullTimeVacancy
PositionAvailability:1existingvacantposition
SalaryRange:$61,486.88-$76,858.60
Affiliation:Non-Union
PostingPeriod:September22,2026toOctober6,202611:59p.m.
WhyJointheCityofGuelph?
WhenyoujointheCityofGuelph,youjoinateamofover2000employeeswhodeliverservicesthecommunityreliesoneveryday.Together,wearebringingtolifeGuelph’svisionofaninclusive,connected,andprosperouscitywherewelookaftereachotherandourenvironment.Asasingletiermunicipality,weofferavarietyofoccupationsandcareerspecialitieswithinourorganization.GuidedbythegoalsandobjectivesoftheFutureGuelph:StrategicPlanandcommittedtotheCorporateValuesofintegrity,service,inclusion,wellnessandlearning,thecandidatewillaidintheachievementoftheCommunityVisionforaninclusive,connected,prosperouscity.
Whatweoffer
Weoffercompetitivewagesandcomprehensivebenefitstomeettheneedsofourdiverseemployees.Manyofourpositionsoffer:
- Paidvacationdays,increasingwithyearsofservice
- Paidpersonaldays;
- Hybridandflexibleworkarrangements;
- DefinedbenefitpensionplanwithOMERS,including100-per-centemployermatching;
- Extendedhealthanddentalbenefits,includingHealthCareSpendingAccount;
- EmployeeandFamilyAssistanceProgram;
- Parentalleavetopupprogram;
- Learninganddevelopmentopportunitiesincludingtuitionassistance
- Employeerecognitionprograms.
Positionoverview
ResumesarebeingacceptedforthepositionofHumanResourcesAssociatewithintheHumanResourcesDepartment.ReportingtotheHRManager,TalentandOrganizationalDevelopment,thesuccessfulcandidatewillprovideexceptionalfirst-linecustomerserviceassistancetoemployees,leaders,applicantsandthegeneralpublicregardinggeneralhumanresourcesmatters.GuidedbythegoalsandobjectivesoftheCityofGuelphCorporateStrategicPlanandcommittedtotheCorporateValuesofintegrity,service,inclusion,wellnessandlearning,thecandidatewillaidintheachievementoftheCommunityVisionforaninclusive,connected,prosperouscity.
Keydutiesandresponsibilities
- Provideexceptionalfrontline(inperson,phone,emailandsocialmedia)customerservicetoemployeesandthegeneralpublicregardinggeneralhumanresourcesmattersincludingrespondingtoallmyHRinquiries.
- Provideinformationandanswerquestionsregardingtheapplicationofhumanresourcespolicies,procedures,collectiveagreementsetc.toallemployeesandleaders,referringquestionsorconcernsrequiringpolicyinterpretationtoHumanResourcesSpecialistsandAdvisors,asappropriate.
- ProvidecustomerserviceandsupporttofortherecruitmentfunctionbycoordinatingallaspectsoftherecruitmentprocessincludingreceivingandtrackingVRF’s,generatingrequisitions,employmentpostingandadvertising,generatingandreviewingapplicantlists,coordinatinginterviewsandreferencechecks,preparingoffersofemploymentandtrackingconditionalitems.Createandmaintainrecruitmentfolders,ensuringcompliancewithrecruitmentpolicies,proceduresandCitybylaws.
- Participateininterviewpanels,asneeded.
- Coordinatemasshiringinitiativessuchassummerrecruitment,winterrecruitment,paramedic,transitoperatorandfirefighterrecruitmentsincollaborationwithRecruitmentSpecialistsandhiringmanagers.
- Administeremployeeexperienceprograms(examplesrecognitionandretirementprograms)andprovidelogisticalsupportforHRprogramsandspecialprojects.
- Administeremployeesurveys,monitorparticipationlevel,andgeneratequarterly/annualreportsandprovidecustomreports,asrequested.
- Maintain,update,andgeneratesenioritylists,ensuringaccuracyandcompliancewithcompanypoliciesandcontractualagreements.
- AdministerbootandclothingvoucherprogramforNUME,241,and973Uniongroups.
- EffectivelyutilizeandmaintainallrecruitmentsoftwaresystemssuchasiCIMS(ApplicantTrackingSystem)andJDEdwards(HumanResourcesInformationSystem).
- Administertheinternalandexternalwebpages,includingtheCity’scareerpage,andperformbasiccontentmaintenanceandupdatesasrequired
- Ensureproperrecording,routing,retention,storageand/ordispositionofalldocumentsreceived,inaccordancewithestablishedpoliciesandproceduralguidelines.
- Assistwithonboardingfornewemployees.
- MaintainhighqualitystandardsinthedeliveryofinternalHumanResourcesservices.
- Developstandardoperatingprocedures.
- Monitorandreportmonthlyonrecruitmentmetrics,
- Performmiscellaneousjob-relateddutiesasassigned.
Qualificationsandrequirements
- Experiencerelatedtothedutiesabove,normallyacquiredthroughthecompletionofpost-secondaryeducationinHumanResources,BusinessAdministrationorarelatedfieldandexperiencewithprovidingrecruitmentsupportwithinstructured,agreementbasedenvironments.Candidateswithanequivalentcombinationofeducationandexperiencemaybeconsidered.
- Experienceinprovidingcustomerservicesupporttoemployeesand/orthegeneralpublicviaphone,emailandinperson.
- UnderstandingofgeneralHRproceduresandpracticesincludingbutnotlimitedto:handlingofconfidentialorsensitiveinformation,recruitmentandlabourrelations.
- Superiorcustomerserviceandinterpersonalskillsincludingtheabilitytoeffectivelycommunicateandworkcollaborativelywithawiderangeofindividualsincludingemployees,agencies,externalcontactsandthepublic.
- Excellentorganizationalskillswithattentiontodetailandtheabilitytomanagemultipletasksinademandingenvironment.
- Self-directed,well-organizedandproactiveindividual.
- Abilitytomakeadministrativeandproceduraldecisionsandjudgmentsonsensitive,confidentialissues.
- KnowledgeofrelevantemploymentlegislationincludingAccessibilityforOntarianswithDisabilitiesAct(AODA),EmploymentStandardsandHumanRights.
- Abilitytomaintainaccuracyandworkqualitystandards.
- Abilitytoworkeffectivelyinateamenvironment.
- ExperiencewithMicrosoftOffice(Word,Excel,PowerPoint&Outlook).
- ExperiencewithHRISsoftwaresuchasJDEdwards,andapplicanttrackingsystemsforrecruitmentwouldbeanasset.
- CHRPorCHRLdesignationisanasset;candidatesactivelypursingcertificationarealsoencouragedtoapply.
Notes
Applicantsarerequiredtodemonstrateintheirapplicationhowtheirqualificationsmatchthosespecifiedabove.Assessmentsbasedonalloftheobjectivesandqualificationslistedabovewillbeapartoftheinterview,writtenand/orpracticaltestandreferencechecking.
Hoursofwork
35hoursperweek,MondaytoFriday,betweenthehoursof8:30a.mand4:30p.m.
HiringProcessTransparency
TheCityofGuelphiscommittedtofairandtransparentrecruitmentpractices.Candidateswhoparticipateinaninterviewforthispositionwillbenotifiedofthehiringdecisionwithin45daysoftheirinterview.Notificationswillbeprovidedinwriting,orthroughtechnology.
CommitmenttoDiversity&Accessibility
TheCityofGuelphisanequalopportunityemployer.Wecelebratediversityandarecommittedtocreatinganinclusiveworkplacewhereemployeesfeelwelcome,valuedandengaged.Ouremploymentpoliciesstrictlyprohibitallformsofdiscriminationonanyofthegroundsinrelevantlaws.Allemploymentpracticesaresolelybasedonindividualmerit,qualifications,andorganization'sneedsatthetime.InKeepingwiththeOntarioHumanRightsCodeandtheAccessibilityforOntarianswithDisabilitiesAct,wearecommittedtoworkingwithandprovidingreasonableaccommodationforqualifiedindividualsinourjobapplicationprocedures.Ifyouneedanaccommodationinordertoparticipateinthehiringprocess,youmaycontactustomakeyourneedsknowninadvance.
PrivacyNotice
Personalinformationcollectedthroughtherecruitmentprocesswillbeusedsolelytodetermineeligibilityforemployment.Wethankallcandidatesinadvance;however,onlythosebeingconsideredforaninterviewwillbecontacted.
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Human Resources Associate in Guelph employer: Owen Sound
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