Become a Patient Account Resolution Specialist with flexible remote or onsite options in Huntsville, AL. Focus on addressing patient inquiries and ensuring first-call resolutions with professionalism.
In this role, you will manage over 75 calls each day, addressing account balances while demonstrating exceptional customer service skills. You will review patient accounts, conduct collections, and access software to provide accurate information. Your efforts will ensure compliance and maintain patient satisfaction through effective communication.
Key Responsibilities:
- Oversee 75+ daily patient calls for inquiries
- Conduct collections on account balances successfully
- Review and rectify billing discrepancies
- Access and edit patient account information
- Maintain detailed records of interactions
Requirements:
- 1+ years of experience in customer service
- Negotiation experience preferred
- Ability to type at least 35 WPM
- Knowledge of billing and recovery cycles
- GED or High School Diploma required
Utilize your communication and customer service skills to thrive in this impactful healthcare role.
Account Resolution Specialist Remote/Onsite in Mississauga employer: Ovation Healthcare
Ovation Healthcare is an exceptional employer located in Mississauga, offering a dynamic work environment that fosters collaboration and innovation in the healthcare sector. With a strong focus on employee growth, we provide ample opportunities for professional development and advancement, ensuring that our team members are equipped to excel in their roles. Our commitment to operational excellence and strategic leadership makes us a rewarding place to work for those passionate about improving healthcare delivery.
