Manager, Preventative Maintenance Programs in Ottawa

Join us at Ottawa Community Housing, where we are more than a home to about 33,000 tenants across approximately 15,500 homes. As Ottawa's largest social and affordable housing provider, we are committed to enhancing tenant well-being through partnerships with local service providers and support agencies. At OCH, diversity and equal opportunities are at the core of our workplace culture.

What we offer: Joining OCH means making a meaningful difference every day. We provide opportunities to positively impact your community in multiple ways. Recognizing that our employees are the cornerstone of our organization, we offer a comprehensive and competitive compensation and benefits package, flexible work options, professional development opportunities, health and wellness programs, and more.

What we seek: OCH is currently seeking a dedicated Manager, Preventative Maintenance Programs to be responsible for the portfolio-wide delivery of the Home Assessment, Fire Life Safety (FLS) inspection and Electrical Safety Authority (ESA) deficiency correction programs, including associated minor repairs, documentation and compliance reporting, and ensuring compliance with related statutory requirements. Under the guidance of Senior Manager, Tenant Experience Operations, the Manager will monitor, evaluate and manage the operation of assigned area of responsibility, manage financial resources, provide overall supervision and direction to a team of maintenance and administrative staff, coordinate with Tenant Experience and Asset Management Operations teams across the portfolio, and drive continuous improvement.

In this leadership role, you will have a direct impact on tenants' quality of life by ensuring homes and buildings are safe, well-maintained, and compliant with fire, electrical, and housing standards. Through proactive inspections, preventative maintenance programs, and timely corrective actions, you will help create healthier, safer living environments while reducing risks and service disruptions for tenants.

As a Manager, Preventative Maintenance Programs, some of the things you will do include:

• Manage the delivery of compliant Home Assessment, Fire Life Safety inspection and ESA deficiency correction programs.
• Ensure that Fire Life Safety deficiencies and ESA defects identified through inspections are corrected within established timelines.
• Manage the completion of all identified checks, inspections, drills and tests, and adherence to OCH policies and procedures and all statutory requirements.
• Lead the implementation of new and amended regulatory requirements within area of responsibility.
• Manage contracted services for areas of responsibility.
• Ensure accurate and timely use of OCH’s computerized work-order, mobile inspection, financial and reporting systems.
• Provide leadership and overall management of unionized staff within areas of responsibility.
• Identify and escalation preventative and capital maintenance requirements for area of responsibility.
• Manage home and site condition assessments and inspections.
• Lead program governance and scheduling across networks.
• Develop and maintain documented workflows, procedures and training for program staff.
• Manage the effective and efficient operation of areas of responsibility.
• Support emergency planning, and the implementation of the Emergency Management Plan as required.

As a Manager, Preventative Maintenance Programs, you can look forward to:

• Meaningful work that improves tenant lives through safe, stable housing.
• The opportunity to help build stronger, more inclusive communities across Ottawa.
• A role with a purpose-driven, award-winning housing organization.
• An inclusive culture where you can be your authentic self and feel you belong.
• Career growth through training, mentorship, and development.
• Competitive compensation with a Total Rewards package and pension to support your health, wellbeing, and family.

What you bring:

• Completion of a post-secondary education in a related field or an equivalent combination of education and experience.
• A minimum of five (5) years of related experience in building maintenance, property operations or fire life safety programs.
• Experience managing staff in a unionized environment is an asset.
• A Property Management designation or a relevant trades certification is an asset.
• Knowledge of best practices for maintaining building systems, preventative maintenance and routine building maintenance.
• Understanding of the diverse needs, abilities and social, economic, cultural and other factors present in OCH tenant communities.
• Knowledge of applicable health and safety legislation.
• Ability to manage contractors and evaluate performance.
• Oral fluency and reading and writing abilities in English is required.

This is a permanent on-site position with full-time hours (36.25 hours per week).

OCH is committed to providing accommodations for people with disabilities. If you require an accommodation, please notify Human Resources and we will work with you to jointly address your needs.