At a Glance
- Tasks: Lead and manage elevator repair projects while ensuring customer satisfaction and safety.
- Company: Join Otis, the world leader in elevators and escalators with a global presence.
- Benefits: Competitive salary, career growth opportunities, and support for further education.
- Other info: Diverse and inclusive workplace focused on safety, ethics, and quality.
- Why this job: Be part of a dynamic team that innovates and impacts millions daily.
- Qualifications: High school diploma required; leadership skills and elevator industry experience preferred.
The predicted salary is between 90000 - 120000 $ per year.
Otis Elevator Company is searching for a highly motivated Open Order Superintendent to drive productivity and the performance of open order projects for the branch and customers. The Open Order Superintendent will be responsible for the open order business, including field operations, customer satisfaction and overall general business management.
Essential Responsibilities
- Lead the performance of field operations for all elevator repair and upgrades.
- Lead and direct the field operations for a large volume of non-contract repair and hydraulic elevator modernization.
- Manage sold open order projects and exceed open order margin objectives.
- Generate field leads and assist our service sales representatives in selling open order.
- Meet project deadlines and all financial performance targets including profit and working capital.
- Conduct field education training ensuring that we create and maintain a safe working environment.
- Perform field safety audits, jobsite inspections, and develop site safety/logistics plans.
- Coordinate all material deliveries and issuing purchase orders.
- Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job.
- Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies.
- Accurately analyze situations and assist in developing contingencies for estimates.
Education / Certifications
- High school diploma or equivalent required; bachelor’s degree preferred.
Basic Qualifications
- Ability to work in a highly team-oriented and dynamic environment.
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities.
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.
- Strong leadership skills and goal-orientated with strong time management and organizational skills.
Preferred Qualifications
- 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry preferred.
The range for this role is $90,000 to $120,000. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.
We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model.
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
Open Order Superintendent in Burnaby employer: Otis SE
At Otis Elevator Company, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As an Open Order Superintendent, you'll benefit from extensive training and growth opportunities, including our Employee Scholar Program, which supports your pursuit of further education. Join a global team dedicated to innovation and safety, where your contributions are valued and you can truly make a difference in the lives of millions every day.
