Overview
At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you. About The Role We are currently seeking a
Business Insights & Analytics Manager . This role lead’s the evolution of our analytics capabilities in the dynamic retail and direct sales industries. The position is responsible for turning complex business questions and data into actionable insights, strategic recommendations, and measurable business outcomes. The ideal candidate is a strong analytical leader and business partner who can identify the right questions, guide the team in uncovering the “so what” behind the data, and translate insights into clear recommendations for business leaders while advancing advanced analytics and AI adoption. Location: Mississauga, ON. CANADA What you’re responsible for: Lead the development and execution of an analytics agenda aligned to business priorities and strategic objectives Ensure the team moves beyond descriptive reporting to identify trends, drivers, opportunities, risks, and actionable insights Establish standards for high-quality analysis and ensure insights clearly articulate the “so what” and recommended actions Identify opportunities to apply forecasting, statistical analysis, predictive analytics, segmentation, and machine learning to business problems Guide the team in selecting appropriate analytical methodologies and translating complex analysis into business recommendations Partner with senior business leaders to identify strategic questions, opportunities, and problems that can be addressed through data and analytics Act as a trusted advisor and thought partner, challenging assumptions and bringing forward insights that influence business decisions Lead the adoption of generative AI, AI-powered analytics, and emerging technologies to improve the speed, quality, and scalability of analytical work Lead, coach, and develop a team of Business Analytics & Insights Analysts, building strong analytical, business, and communication capabilities Collaborate with leaders across Marketing, Sales, Operations, Finance, and other functions to understand priorities and identify opportunities for analytics to create value Provide strategic oversight of dashboards, scorecards, and reporting solutions to ensure they support decisions and do not replace deeper analysis Coordinate with BI, Data, and Technology teams to ensure analytical solutions are supported by reliable, scalable, and appropriately governed data To join our team: Bachelor’sdegree(orequivalent)inDataAnalytics,DataScience,ComputerScience,Statistics,Mathematics,Finance,Economics,Business,ManagementInformationSystems,orarelatedfield 7+yearsofexperienceinanalytics,businessintelligence,datascience,orrelatedanalyticaldiscipline(retailordata-drivenenvironmentpreferred) Strongexperienceindataanalysis,SQL,statisticalanalysis,forecasting,predictiveanalytics,and/oradvancedanalyticaltechniques ExperiencewithanalyticalandvisualizationtechnologiessuchasSQL,Python,Domo,PowerBI,Tableau,R,orsimilarplatforms Familiaritywithmachinelearning,generativeAI,andAI-poweredanalyticaltoolsisanasset Strongbusinessacumenandstrategicthinking,withtheabilitytotranslatebusinessprioritiesintoanalyticalopportunitiesandinfluencedecisions Provenpeopleleadershipandcoachingskills,withexperiencedevelopinganalyticaltalentandcreatingahigh-performingteamenvironment Excellentcommunication,presentation,andstakeholdermanagementskills,withtheabilitytocommunicatecomplexanalysistoseniorleadersandnon-technicalaudiences Highlycuriousandproactive,withtheabilitytochallengeassumptions,navigateambiguity,anddriveanalyticalinitiativesfromquestionthroughtobusinessimpact The salary for this role is $100K to $110K, with a yearly eligible 10% bonus.
Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes: Generous time off:Start with 3 weeks of vacation. Comprehensive benefits package: Includes medical, dental, vision and a health spending account. Retirement support:Company-sponsored RRSP matching program to help build your financial future. Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running — now a Platinum Club member. Invested in you: Structured employee development programs designed to help you thrive. We’re committed to supporting your success every step of the way. What are the next steps? The Interview Process Step 1:
If your profile is a match, we will invite you for a first conversation with the recruiter. Step 2:
The next step is a virtual or in person interview with the hiringmanager. Step 3:
The final step is an in-person interview with the hiring manager and extended team members. We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.
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Business Analytics Manager in Mississauga employer: OSL Retail Services Inc.
At OSL Retail Services, we prioritise our people and foster a vibrant work culture that thrives on innovation, collaboration, and growth. Located in Mississauga, Ontario, we offer competitive salaries, generous time off, and a comprehensive benefits package, all while being recognised as one of Canada’s Best Managed Companies. Join us to develop your career in a supportive environment where your talents are valued and your ideas can make a real impact.
