Elevate your career in customer service with OTIP Group of Companies. This hybrid role offers the chance to utilize your insurance expertise while delivering exceptional member support.
As a Customer Service Representative, you will manage telephone inquiries, resolve product issues, and ensure service quality while working three days onsite. Your role is vital in assessing risk and processing insurance transactions within personal lines, automobile, and property insurance. If you possess strong communication skills and a commitment to customer satisfaction, we encourage you to apply.
Key Responsibilities:
- Direct and respond to inquiries efficiently
- Resolve product and service problems effectively
- Maintain documentation of insurance transactions
- Complete endorsements and renewals as required
- Assist team members with market guidelines
Requirements:
- AIC license (level one) is required
- Three years' experience in personal lines insurance
- Exceptional communication and problem-solving skills
- Intermediate knowledge of Microsoft Office Suite
- French communication skills are an asset
Leverage your customer service skills while contributing to a supportive environment at OTIP.
Customer Service Representative at OTIP in Wetaskiwin employer: Orbit Insurance Services
At Orbit Insurance Services, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. With a supportive work culture that encourages collaboration and innovation, we offer flexible hybrid work options and opportunities for professional development in the insurance sector. Join us to be part of a dynamic team where your contributions are recognized and rewarded, all while working remotely from the comfort of your home.
