Commercial Lines Account Manager in Vaughan

Want to be part of one of the Top 10 Insurance Brokerages in Canada? Looking for a role that will help you grow and advance your career? At Oracle RMS, we are a fun, energetic, and fast-paced insurance brokerage growing with a need to fill new roles within the Oracle RMS family. Our unique culture encourages employees to enroll in higher education, webinars, and training for professional growth and qualify for more advanced positions in the company. Oracle RMS is Great Places To Work certified!

At Oracle RMS, we hold an unwavering commitment to our clients, ensuring your needs are exceeded at every turn. Our dedication goes beyond mere professionalism; it's rooted in genuine care and concern for your well-being. We strive to cultivate relationships built on trust and integrity, where your success and security are our utmost priorities. As a result, you’ll have the peace of mind knowing that we’ve got your future protected.

We are guided by the principles of integrity and trust, fostering a culture of care that extends to both our clients and our team. At Oracle RMS, we believe in collaborative growth, where every employee is empowered to contribute, learn, and thrive together.

In this role you will be responsible for:

• Developing and maintaining positive client relations
• Caring a positive demeanor and outlook when it comes to customer management and service
• Collaborating with our Underwriters daily and maintaining a strong and positive relationship
• Reviewing property appraisals reports and identifying recommendations
• Handling E-Docs/Renewal lists accordingly
• Managing client policy renewals as well as re-marketing existing clients when necessary
• Processing outstanding payments and banking information changes
• Transacting and invoicing Agency Bill Policy
• Following up on abeyances on a daily basis
• Quoting policy changes through CQ and company portals
• Assisting Account Executives with renewals, policy changes and new business
• Problem solving and using appropriate judgment when assessing a risk or issue

Qualifications:

• 1 to 2 years’ experience as a Commercial Lines Account Manager / CSR
• Excellent Customer Service, Communication and Computer skills with Microsoft Office experience.
• Ability to work as a team and work well under pressure
• Superior organizational, verbal and written communication skills
• RIBO License (required)

At Oracle RMS, we offer a robust benefits and vacation package that covers:

• Medical Benefits
• Vision Care
• Disability Insurance
• Extended Health Care
• RRSP Matching Program

Oracle RMS fosters a vibrant and supportive company culture, offering a dynamic environment where employees can thrive both professionally and personally. The company hosts numerous fun events throughout the year, creating a sense of community and camaraderie among team members. Oracle RMS also provides excellent benefits, including an RRSP matching program that helps employees plan for their financial future, an Employee Assistance Program (EAP) to support their well-being, and a tuition reimbursement program to encourage continuous learning and growth. Additionally, employees can stay active and healthy with access to an onsite gym, further enhancing the work-life balance Oracle RMS is known for.

Salary will be commensurate with experience. We thank all applicants but only those being considered will be contacted. Oracle RMS is an equal opportunity employer, we welcome applications from qualified individuals from all backgrounds. Persons who require accommodation during the recruitment process may indicate so on their application.