Join a top-tier supplier as an Inside Sales Associate, transforming complex product knowledge into clear recommendations. Your attention to detail will enhance customer satisfaction and drive sales.
This role requires managing customer sales orders and ensuring accurate data entry for order fulfillment. You will respond to inquiries regarding pricing and product availability, while also providing technical information to clients. Addressing customer complaints and upselling products will be part of your daily tasks, contributing to the company's reputation for exceptional service.
Key Responsibilities:
- Accurately enter customer order information into the system
- Provide timely pricing and availability information
- Research and deliver non-complex technical information
- Address minor complaints and escalate issues accordingly
- Actively promote complementary products to increase sales
Requirements:
- College diploma and 1 year of relevant experience
- Experience in plumbing, HVAC, or distribution preferred
- Strong communication and interpersonal skills
- Ability to interpret technical product information
- Motivated and adaptable with a commitment to learning
Leverage your analytical skills and customer focus to excel as an Inside Sales Associate.
Inside Sales Associate for Leading Supplier employer: Options Consulting Solutions
As a leading consulting firm in Toronto, we pride ourselves on fostering a dynamic work culture that prioritizes employee growth and development. Our commitment to service excellence is matched by our competitive salary and comprehensive benefits package, making us an exceptional employer for those looking to make a meaningful impact in the IT support sector.
Contact Details:
Options Consulting Solutions Recruitment Team
