Welcome residents and visitors as an Optima Living Concierge while coordinating inquiries, move-ins, administrative tasks, and daily community operations. This role requires computer literacy.
Reporting to the General Manager or Administration Manager, the Concierge creates a warm experience in a senior living community. Responsibilities include customer service, information flow, appointment coordination, and confidential leadership support. The position supports person-centered care, resident dignity, and operational standards.
Key Responsibilities:
- Greet residents, visitors, and team members professionally
- Manage incoming calls, inquiries, visitors, and contractors
- Track courier packages and maintain visitor sign-in procedures
- Coordinate move-ins, appointments, transportation, meetings, and tours
- Complete records, minutes, filing, and confidential administrative support
Requirements:
- Minimum one year of administrative or similar experience
- Computer literacy and strong written communication skills
- Ability to organize, prioritize, and solve problems
- Ability to manage challenging situations respectfully
- Clear police, vulnerable sector, and provincial health checks
Apply administrative organization, respectful communication, and customer service to support residents, leaders, and community operations at Optima Living.
Senior Living Concierge Administrator in St. Albert employer: Optima Living
PICS Society is an exceptional employer that prioritizes compassionate care and cultural sensitivity within the Guru Nanak Diversity Village Care Community. Our supportive work culture fosters professional growth through continuous training and development opportunities, ensuring that our team members thrive in a rewarding environment. Located in a vibrant community, we offer unique advantages such as collaboration with Optima Living, allowing for innovative approaches to long-term care that truly make a difference in the lives of our residents and their families.
