Support resident care operations at Optima Living through accurate documentation, appointment coordination, and respectful communication with families and care teams.
Reporting to the Director of Care, the Medical Office Assistant coordinates daily administrative support for resident services. The work includes scheduling clinics, maintaining electronic and paper records, managing correspondence, and supporting person-centered care. You will help organize information that promotes residents' dignity, independence, and self-determination.
Key Responsibilities:
- Coordinate resident documentation, transfers, move-ins, and move-outs
- Schedule clinics, appointments, and external care visits
- Maintain resident census information and filing systems
- Manage care conference schedules and meeting minutes
- Communicate with residents, families, and care teams
Requirements:
- Graduate of a recognized Medical Office Assistant program
- Minimum one year of clinical medical office support experience
- Computer literacy and strong written communication skills
- Ability to organize, prioritize, and problem solve
- Active CPR and First Aid Certification
Bring organized documentation, appointment coordination, and respectful communication to resident-focused services at Optima Living.
Medical Office Assistant Resident Care in Calgary employer: Optima Living
PICS Society is an exceptional employer that prioritizes compassionate care and cultural sensitivity within the Guru Nanak Diversity Village Care Community. Our supportive work culture fosters professional growth through continuous training and development opportunities, ensuring that our team members thrive in a rewarding environment. Located in a vibrant community, we offer unique advantages such as collaboration with Optima Living, allowing for innovative approaches to long-term care that truly make a difference in the lives of our residents and their families.
