At a Glance
- Tasks: Lead client success strategy and drive digital transformation initiatives.
- Company: Join OpenText, a leader in tech innovation and client satisfaction.
- Benefits: Remote hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Be part of a high-performing team focused on insight-based decision-making.
- Why this job: Make a significant impact on client satisfaction and business performance.
- Qualifications: 15+ years in strategy leadership and strong financial acumen required.
The predicted salary is between 144000 - 176000 $ per year.
Join Open Text as Vice President of Client Success Strategy & Programs, leading strategic initiatives and program management in a remote hybrid environment.
Drive digital transformation while aligning cross-functional teams to enhance client value.
As a senior leader, you will connect with the Chief Client Officer and their team to execute an integrated Client Success strategy.
This role emphasizes enterprise planning, fostering organizational alignment, and managing high-impact programs that directly influence client satisfaction and business performance.
Your leadership will focus on building a high-performing team that drives insight-based decision-making.
Key
Responsibilities
- Shape client success strategy alongside Chief Client Officer
- Translate strategy into measurable annual operating plans
- Foster alignment across client success operational units
- Lead high-impact cross-functional client success programs
- Drive performance reporting and KPI frameworks
Requirements
- 15+ years in strategy or program leadership
- Executive leadership experience in complex tech organizations
- Strong financial acumen supporting planning processes
- Experience with client-facing functions or M&A
- Bachelor’s or advanced degree preferred
Excel in a role that emphasizes strategic impact and business outcomes at Open Text. #J-18808-Ljbffr
Vice President Client Success in Toronto employer: OpenText
OpenText is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow their careers. Located in Canada, the company offers competitive benefits, professional development opportunities, and a collaborative environment that encourages teamwork across various functions, making it an ideal place for those passionate about technology and law to make a meaningful impact.
