Sr. Cloud Deal Contracts Manager in Richmond Hill

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with highly regarded companies, tackle complex issues, and contribute to projects that shape the future of digital transformation.

This role requires a fully in-office schedule at one of the following locations: Addison, TX; Waterloo, ON; or Richmond Hill, ON.

YOUR IMPACT

As a Sr. Cloud Deal Contracts Manager, you will play a critical role in supporting OpenText’s growing cloud business by:

• Drafting and negotiating cloud service agreements, product schedules, and orders in partnership with Legal, Finance, Revenue Recognition, Deal Management, and Sales.
• Driving business growth while reducing risk, ensuring contractual solutions align with corporate policies and audit requirements.
• Partnering with cross-functional deal teams and clients to navigate complex cloud transactions, identify and mitigate contractual risk, and develop solutions that meet the needs of both OpenText and our clients.
• Influencing processes, supporting new and existing cloud services, and expanding your responsibilities as you grow within OpenText.

What The Role Offers

• Reviewing and applying OpenText Cloud business models, policies, and contractual requirements to support compliant and effective deal execution.
• Drafting, reviewing, and recommending improvements to cloud service agreements, product schedules, orders, and associated terms and conditions.
• Partnering with Sales, Deal Management, Legal, Finance, Revenue Recognition, and other stakeholders to negotiate complex and specialized cloud transactions.
• Analyzing complex client contracts to identify areas of risk and determine where OpenText policies and contractual requirements need to be applied.
• Leading client and internal negotiations, developing contractual language and solutions that balance client requirements with OpenText’s business objectives and risk considerations.
• Building strong relationships and communicating clearly with clients, senior executives, lawyers, procurement teams, and cross-functional stakeholders to drive alignment and successful outcomes.
• Contributing to the development and enhancement of contract management processes and providing guidance and mentorship to team members as needed.

What You Need To Succeed

• 5+ years of experience in sales-side contract generation and negotiation, ideally within private cloud managed services and/or SaaS cloud services.
• BA/BS degree or equivalent experience in Business Administration, Economics, Operations, Pre-Law, or a related field.
• Experience working with legal agreements and negotiating contractual terms; prior experience in the technology industry is preferred.
• Excellent written, verbal, interpersonal, and analytical communication skills, with the ability to communicate contractual requirements and solutions clearly and concisely.
• Strong negotiation and stakeholder management skills, with the ability to present and negotiate with senior executives, lawyers, client procurement teams, and business stakeholders.
• Ability to manage relationships across global, cross-functional deal teams, including executive leaders, while effectively navigating competing priorities and time-critical deadlines.
• Highly organized, detail-oriented, self-motivated, and adaptable, with strong time management skills and the ability to quickly pivot as business needs evolve.

ONE LAST THING

OpenText is more than a corporation—it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.