Principal AI Architect in Richmond Hill

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with highly regarded companies, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers.

OpenText's AI Development and Enablement organization designs and delivers AI solutions that power customer-facing products, agents, and intelligent workflows. We work across the product portfolio, bringing new ideas into applications and building the shared AI technology that helps teams innovate faster.

The Opportunity: As a Principal AI Architect, you will turn advances in AI into applications and agents that solve enterprise problems. You will own architecture for defined solutions and platform components, working with product and engineering teams from early experimentation through production. You will also design the AI lifecycle and platform primitives that help teams build, deploy, and operate these solutions at scale. This hands-on role offers room to explore new approaches, build proofs of concept, and shape capabilities used across OpenText products. You will stay close to implementation, helping teams work through design choices and learning from how their solutions perform in production.

You Are Great At:

• Architecting AI solutions and agent workflows that connect enterprise information, applications, and tools.
• Designing how agents retrieve and assemble grounded context, use tools and memory, and coordinate work.
• Choosing among deterministic workflows, individual agents, and multi-agent patterns to meet the problem's needs with appropriate reliability and human oversight.
• Developing prototypes and reference implementations to validate architecture and guide teams into production.
• Designing lifecycle capabilities for evaluation, versioning, deployment, observability, and ongoing improvement.
• Turning recurring solution needs into platform services and primitives, with clear APIs and reference implementations.
• Evaluating models and frameworks, making practical trade-offs across capability, reliability, latency, cost, and deployment requirements.
• Communicating designs through documents, diagrams, and demonstrations; leading design discussions and mentoring developers.

What It Takes:

• 8+ years in software engineering or application architecture, including personally taking an AI capability from design through deployment and improvement.
• Enterprise application experience is highly desirable.
• Comfort developing in both Java and Python ecosystems, including APIs, services, and integrations.
• Evidence of personally building prototypes and contributing to working applications.
• Hands-on depth in a relevant agent development framework, with working familiarity across LangChain/LangGraph, Google ADK, and similar approaches.
• Understanding of evolving AI methodologies and agent patterns, including context engineering, harnesses, multi-agent orchestration and choreography, and tool integration.
• Current knowledge of commercial and open model capabilities, limitations, and economics.
• Practical experience evaluating agent outcomes and execution, diagnosing production failures, and validating changes.
• Understanding of agent and tool permissions, untrusted inputs, and enterprise data boundaries.
• Strong application and cloud architecture skills, including distributed services, security, multi-tenancy, and operating production systems at scale.
• Experience integrating AI with enterprise permissions, data, and business processes is particularly valuable.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, promoting a respectful and empowering environment for employees of all backgrounds. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.