Lead Product Manager in Richmond Hill

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

OpenText is seeking a Lead Product Manager to shape the strategy, roadmap, and market success of integrated capabilities across Experience Cloud. This role will support cross-product initiatives spanning communications, messaging, digital experience, analytics, and AI-enabled client engagement. The successful candidate will combine client insight, commercial judgment, technical acumen, and cross-functional leadership to translate market opportunities into differentiated enterprise SaaS solutions and measurable business outcomes.

Your Impact

• You will contribute to the development of product vision and strategy, drive product and feature requirements, and manage development and delivery of new SaaS applications.
• You will build alignment across Product Management, Development, Cloud Operations, UX, Marketing, Sales, Services, Support, and executive stakeholders to ensure that every aspect of solutions is built and launched to meet client needs.
• You will also be responsible for supporting the demo environment including building out impactful use case demos of our products.

What The Role Offers

• Identify opportunities to drive growth of DX solutions, solving for integrated Experience Cloud capabilities spanning communications, messaging, digital experience, analytics, and AI-enabled client engagement.
• Determine client needs and use cases and translate into product roadmaps and requirements.
• Conduct market and competitive research to ensure solutions drive client growth.
• Define product success metrics and use client, market, usage, and financial data to evaluate performance and guide roadmap investment decisions.
• Partner and collaborate with other product managers and cross-functional teams to deliver integrated solutions.
• Manage development and delivery of products and solutions from definition to launch.
• Work closely with development to ensure solutions meet client expectations.
• Enable and support marketing, sales, services, and other teams to ensure market growth.

What You Need To Succeed

• 8+ years of product management experience delivering enterprise software and cloud applications.
• Experience in digital experience, analytics, and experience management solutions is strongly preferred.
• Proven success as a product manager driving product definition and requirements for SaaS applications.
• Experience working with development teams on solution architecture, APIs, and integrations.
• Strong written and verbal communication skills; ability to simplify complex topics for diverse audiences.
• Proven ability to work in a global, matrixed environment with cross‑functional stakeholders (Development, GTM, Professional Services, Support).
• Comfortable operating in ambiguity and fast‑changing environments; strong execution discipline and attention to detail.
• AI-First Mindset: Familiarity with GenAI, predictive AI, and agentic AI concepts.
• Market Analysis: Strong skills in competitive research, client discovery, and market segmentation.
• Technical Acumen: Solid understanding of cloud technologies, business process orchestration, and data management.
• Execution Excellence: Experience with roadmap planning/prioritization, Agile/Scrum, and aligned cross-functional collaboration.
• Client-Centricity: Passion for solving real-world problems through empathetic design and impactful product experiences.

One Last Thing

OpenText is more than a corporation—it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.

Compensation

At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range $118,000 - $168,000; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure

As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.