Director, Design in Richmond Hill

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Your Impact

• Lead and inspire a multidisciplinary team of designers, fostering creativity, collaboration, accountability, and continuous learning.
• Translate brand and creative strategy into scalable, high-quality design solutions across digital, omnichannel, and marketing experiences.
• Coach and develop designers across all levels, establishing career pathways, development plans, and future leadership opportunities.
• Shape the future design workforce by identifying capability gaps and developing skills across emerging disciplines such as creative strategy, content design, design specialization, and AI-enabled creative production.
• Lead the adoption of AI-powered tools and workflows to improve creative productivity, scalability, automation, and effectiveness while maintaining brand and quality standards.
• Oversee creative operations, including resource allocation, capacity planning, prioritization, workflow optimization, and project delivery.
• Partner with Marketing, Communications, Product Marketing, Sales Enablement, and other stakeholders to translate business priorities into effective creative strategies.
• Serve as a strategic partner to the VP, Creative & Brand on workforce planning, organizational capability, technology adoption, and creative operations.
• Champion brand stewardship and governance through design systems, templates, component libraries, and scalable creative standards.
• Drive innovation and continuous improvement while ensuring the design organization remains agile and prepared for evolving business, technology, and marketing demands.

What The Role Offers

• The opportunity to shape the future of a global design organization and influence how creative work evolves.
• The ability to build and develop a high-performing, multidisciplinary design team and future creative leaders.
• An opportunity to lead the adoption of AI and emerging technologies across creative workflows and production.
• The opportunity to influence workforce strategy, career pathways, organizational capabilities, and the future skills of the design function.
• A highly strategic role partnering with senior leadership and cross-functional teams across Marketing and the broader organization.
• The opportunity to balance creative excellence with operational efficiency, scalability, innovation, and measurable business impact.
• The ability to modernize design practices, processes, tools, and technologies to meet the changing needs of modern marketing.

What You Need to Succeed

• 15+ years of progressive experience in design, creative services, brand marketing, or a related field, including 10+ years leading creative teams.
• Proven experience leading diverse, multidisciplinary teams and developing talent across varying levels of experience and specialization.
• A strong track record of building high-performing teams, developing future leaders, and evolving organizational capabilities.
• Experience leading teams through change, transformation, or operating model evolution within a corporate marketing, agency, or internal creative environment.
• Strong creative judgment and expertise in design principles, visual communication, storytelling, brand systems, and creative strategy.
• Demonstrated experience with creative operations, including workflow management, resource planning, capacity management, and process optimization.
• Strong strategic thinking, business acumen, workforce planning, and the ability to influence senior stakeholders.
• Experience implementing AI-powered creative tools, workflow optimization, automation, or creative enablement technologies.
• Advanced proficiency with Adobe Creative Cloud and familiarity with modern design, collaboration, project management, and resource planning platforms.
• Strong understanding of generative AI, prompt design, automation, and emerging creative technologies.
• Exceptional communication, presentation, problem-solving, and decision-making skills, with the ability to navigate ambiguity and competing priorities.
• A passion for developing people, embracing innovation, and preparing design organizations for the future.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.

Compensation

At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page.

Salary Range: $164,800 - $247,200; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications.