Technician / Apprentice Technician in Port Moody

• Position: Technician / Apprentice Technician (Regular Full-Time)
• Dealership: Open Road Lexus Port Moody
• Department: Service

A Career at Open Road Means You'll Enjoy

• Opportunity to work with a variety of OEM brands including Acura, Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls‑Royce, Subaru, Toyota, Volkswagen
• Amazing incentives such as a discounted vehicle purchasing program, boot allowance, computer rebate program, employee referral program, employer RRSP matching
• Internal and external training & development opportunities for skill development and growth
• Be part of a collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationships, and empowerment
• Comprehensive extended health and dental plan tailored around associate wellness
• Recognition and engagement events

Role & Responsibilities

• Receive repair orders from dispatch tower/Service Advisor and perform work as outlined with efficiency and accuracy.
• Ensure work is performed in accordance with dealership and factory standards.
• Communicate with the parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Inform dispatcher when the job is started, finished, or interrupted, paying particular attention to repair orders on vehicles marked “RUSH” or “CUSTOMER WAITING.”
• Complete and maintain documentation of work performed.
• Road‑test vehicles to quality‑check work performed.
• Supervise the work of any apprentice technicians as assigned by management.
• Attend factory‑sponsored training classes and keep abreast of factory technical bulletins.
• Ensure that customers' cars are kept clean.
• Keep the shop area neat, clean, and free of safety hazards.
• Comply with Federal, Provincial and Municipal regulations governing the disposal of hazardous wastes.
• Assist in creating quotes for additional work required.
• Keep up to date on online training as required.
• Follow company safety policies and practices, and report any accident to a manager/supervisor immediately.
• Perform other duties as assigned by management.

Knowledge, Skills, and Abilities Required

• Must be a fully licensed technician.
• Working knowledge of automotive equipment.
• Strong diagnostic and problem‑solving skills to maintain customer satisfaction.
• A highly self‑motivated and organized individual.
• Well‑developed interpersonal skills to work effectively with other members of the Service Department team.
• Committed to consistently delivering high‑quality work.
• Ability to make sound decisions in a manner consistent with essential job functions.
• A valid Canadian driver's license and the ability to provide a driver’s abstract for review.

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

#J-18808-Ljbffr