At a Glance
- Tasks: Enhance customer experiences and manage key relationships at BMW/MINI Langley.
- Company: Join the dynamic team at BMW/MINI Langley, a leader in automotive excellence.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Fast-paced environment with opportunities to develop your skills and advance your career.
- Why this job: Make a real impact on customer satisfaction while growing your career in the automotive industry.
- Qualifications: Strong communication skills and a background in automotive sales preferred.
The predicted salary is between 47250 - 57750 $ per year.
Enhance customer experiences as a Lease Portfolio Specialist at BMW/MINI Langley. Support sales teams and manage key customer engagements to maximize retention and upgrades.
This full-time position focuses on executing portfolio retention strategies and coordinating customer relationships.
You'll engage with customers throughout their ownership journey, ensuring timely follow-ups and clear communication.
Collaborating with the Sales Management team, you will contribute significantly to dealership objectives while maintaining accurate records.
Key
Responsibilities
- Execute defined lease and finance outreach strategies
- Manage customers from initial contact through appointments
- Engage with customers on lease maturity and upgrades
- Coordinate smoothly between customers and sales staff
- Update and maintain accurate customer activity records
Requirements
- Strong communication and organizational skills
- Background in automotive sales or customer retention preferred
- Familiarity with dealership CRM systems including Tekion
- Ability to manage multiple relationships effectively
- Comfortable in a high-pressure, performance-oriented environment
Maximize customer satisfaction and retention as you grow your career at BMW/MINI Langley. #J-18808-Ljbffr
Lease Portfolio Specialist in Langley employer: OpenRoad Auto Group
OpenRoad Audi Boundary is an exceptional employer that prioritizes employee growth and fosters a positive work culture in the heart of British Columbia's automotive industry. As part of BC's largest Audi dealer, you will benefit from comprehensive training, mentorship opportunities, and a collaborative environment that values your contributions to team success and customer satisfaction. Join us to elevate your career in a dynamic setting where your passion for automotive sales can truly shine.
