Sales Manager

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM brands including Acura, Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen.
• Amazing incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Employee Referral Program, Employer RRSP Matching.
• Internal and external training & development opportunities for skill-development and growth.
• Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship and empowerment.
• Comprehensive extended health and dental plan, tailored around Associate wellness.
• Recognition and Engagement Events!

ROLE & RESPONSIBILITIES:

• Analyzing, planning, controlling and executing all Sales Department operations.
• Meeting and communicating with customers for Manager introductions, conflict management and deal negotiations.
• Structuring new and used vehicle transactions according to federal and provincial regulation and dealer and manufacturer guidelines.
• Working with sales associates daily to conduct 1 on 1 lead follow-up, strategy, training and success management.
• Leading regular team meetings and participating in group level or manufacturer meetings.
• Commitment to meeting and exceeding sales goals.
• Providing highest level of customer service to ensure satisfaction and retention.
• Developing and executing the selling cycle.
• Developing processes that align with sales goals and involve various departments.
• Training and coaching new and tenured Advisors on product knowledge, sales process, team objectives, etc.
• Daily check-in and check-out to ensure daily metrics are met.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Extremely self-motivated with unparalleled standards and strong leadership skills.
• Exceptional interpersonal skills, ability to work effectively with all levels and departments of the organization.
• Very strong work ethic and consistent drive to perform.
• Strong adherence to processes and understanding of management systems.
• Strong presentation and public speaking skills.
• Full commitment and accountability with completion of team initiatives, strategic plans, business campaigns, target achievements, etc.
• Familiar with Excel, PowerPoint, Word and other digital office platforms.
• Well organized and detail oriented.
• Minimum of 2 years automotive sales management experience, with a valid VSA License.
• Additional language skills considered a strong asset: Spanish, Mandarin, Cantonese, Urdu, Hindi, Farsi, etc.
• Experience with various automotive platforms such as Reynolds, CUDL, Cox Automotive, vAuto, One-Eighty, CDK, Rapid Response, AutoTrader 1source, Rapid Recon, etc.
• A valid British Columbia Driver’s License with a good driving record.

Performance Expectations: Success in this role is measured by effective portfolio engagement, appointment creation, retention outcomes, and overall contribution to dealership sales objectives.

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential. We thank all applicants for their interest; however, only those selected for an interview will be contacted.