At a Glance
- Tasks: Support logistics by managing data entry, dispatching drivers, and ensuring customer satisfaction.
- Company: Join OPENLANE, a global leader in making wholesale easy for customers.
- Benefits: Enjoy competitive pay, health benefits, and a matched retirement plan.
- Other info: Opportunities for internal promotions and diverse career paths await you.
- Why this job: Be part of a dynamic team and grow your skills in a fast-paced environment.
- Qualifications: Strong communication skills and a high school diploma are essential.
The predicted salary is between 19 - 22 $ per hour.
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful.
What We Offer:
- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
We're looking for:
As a Transport Clerk, you will work as part of our logistics team, supporting the administrative tasks related to our logistics services. This includes data entry into company systems, dispatching drivers, arranging for sublet transportation carriers, and customer service.
You are:
- Organized: You are comfortable working in a fast-paced environment, and can stay organized when handling multiple tasks.
- Detail-oriented: You will ensure a high degree of accuracy in your tasks, in accordance with our customer and company requirements.
- Team-oriented: You will support the Transport Supervisor/Manager with the day-to-day, and willing to jump in where needed to assist.
You will:
- Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems.
- Assist with coordinating the movement of vehicles to and from the Vehicle Logistics Centers (VLC), including dispatching loads for correct arrival designation, completing all related paperwork to ensure a smooth transaction.
- Respond to email, phone, and walk-in inquiries, including internal, customer, and subcontractors as required.
- May assist with posting transportation and related charges to customer accounts.
- Serve as a liaison for Lead Drivers when Dispatcher/Supervisor is not available.
- Ensure customer satisfaction by communicating with clients; identifying & resolving issues in a timely manner.
- Investigate any discrepancies and communicate same to appropriate personnel in a timely manner.
- Other duties as assigned.
Must haves:
- Strong customer service and communication skills
- High School diploma or equivalent
- 1-2 Years' of related experience or education in office administration / accounting
- Tech-savvy, and comfortable using Google Suite
- Excellent organizational and time management skills
Nice to Haves:
- 1-3 years' experience in logistics or general administration
- Experience with AMS, VTrace, and other OPENLANE systems
- Bilingual (English/French) is an asset
Compensation Range of Hourly: $19.00 - $22.00 CAD (Depending on experience, skill set, qualifications, and other relevant factors.)
Transportation Clerk in Alma employer: OPENLANE
OPENLANE is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Growth-Focused Senior Product Manager. With a strong emphasis on employee growth and development, team members are encouraged to leverage their skills in a dynamic environment that values data-driven decision-making. Located in a vibrant tech hub, employees benefit from access to cutting-edge resources and a network of industry leaders, ensuring a rewarding and meaningful career path.
