OpenAI’s User Operations team seeks experienced professionals to troubleshoot and resolve high-impact technical issues and production incidents across our AI platform. You will guide customers through complex problems, working closely with Engineering, Product, and Operations to improve systems and automate workflows.
You’ll operate remotely from Toronto, Canada, collaborating with cross-functional partners to deliver exceptional support at scale while embracing new AI capabilities and scripting
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Senior AI Support Engineer — Remote, Complex Issues in Toronto employer: OpenAI
OpenAI is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to tackle complex challenges in the rapidly evolving field of AI. Located in Toronto, our team values diversity and offers ample opportunities for professional growth, ensuring that every member can contribute meaningfully while enjoying a supportive environment. With a commitment to leveraging cutting-edge technology and automation, we provide a unique chance to shape the future of customer support in an AGI-driven world.
