Ooma is seeking a Field Support Specialist to provide remote technical and operational support for field resources, coordinating installations and troubleshooting issues from a distance.
You will schedule field resources with third-party dispatch vendors, act as the internal contact, use remote diagnostics, and document resolutions to keep projects on track. 2–3 years in technical customer success or related roles are preferred, with UCaaS experience a plus.
Field Support & Installation Coordinator (Remote) in Ottawa employer: ooma
Ooma is an exceptional employer that values innovation and teamwork, offering a dynamic remote work environment for the Field Support & Installation Coordinator role. Employees benefit from comprehensive training programs, opportunities for professional growth, and a supportive culture that encourages collaboration and problem-solving. With a focus on employee well-being and work-life balance, Ooma stands out as a rewarding place to build a meaningful career in the tech industry.
