InnontheTwentyiscurrentlyseekingaRegisteredMassageTherapisttojoinourgrowingteam! Thisisagreatopportunitythatcanprovideflexibility,valuableworkexperience,andachancetoworkwithatenuredteam.
JobTitle: RegisteredMassageTherapist
Property: InnontheTwenty
***Pleasenote: Byapplyingtothisposting,youareapplyingforopportunitiesthatmaybeavailableatanyVintageHotelsorNiagara'sFinestHotelsproperty.***
ThispostingisforanexistingvacancywithinLaisHotelPropertiesLimited.
PositionSummary: ToprovideeachGuestwithexceptionalandhigh-qualityservice. Thisisdonewiththeutmostprofessionalismandfriendlinessandinanefficientmannerconsistentwiththeoperationofafirst-classspatreatmentfacility.
DutiesandResponsibilities
PrimaryResponsibilities
- Providingpersonalizedandexceptionalguestserviceateverygivenopportunity
- Meetingestablishedup-sellingandsalesgoals
- ProvidingmassagetherapyservicesconsistentwiththeguidelinesoftheCollegeofMassageTherapistsofOntario(CMTO)
- Maintainingimpeccablestandardsofsanitationatalltimes,asperPublicHealthguidelines
- ProvidianimmaculateenvironmentforeachGuestwhileexperiencingtheirtreatment
- EnsuringeachGuestexperiencesabsolutecomfortandrelaxation
- ProvidingabeautifulexperienceforeachGuest'sfivesenses
- FulfillingandexceedingtheexpectationsofeachGuest
- RespondingtoGuestconcernsandinquiriesasrequired
- Takingownershipofissuesandfollowingupaccordingly
- UsingtheutmostcaretodiscovereachGuest'sneeds
- WorkingcloselywiththeSpaConciergetoensuretheGuest'sneedsaremet
- Workingasateamwiththebothspastoensureaseamless,professionalexperience
- Providingassistancetofellowteammemberswhenrequired
- Presentingagracious,warmandprofessionalatmosphere
- Offeringahighlyaestheticpersonalimageasanexampleofyourpersonalimageskills
- Presentingaprofessionalimagebyadheringtogroomingstandards
- Continuouslyimprovingbodytherapy,facialtherapyandguestserviceskills
- Developingregularlocalclientele
- Communicatingtheneedforsuppliesorassistance
- Organizingandhavingstudymaterialsandmanualatalltimes
- Promotingretailsalesproductsandmeetingsalesquotasbyeducatingguestsinaprofessionalmanner
- HavingathoroughknowledgeofLaisHotelProperties'productsandservices
- SuggestingadditionalproductsandservicesmeetingourGuests'specificpreferences
- AssessingGuests'individualneedstomeetstandardsforadditionalproductsandservices
- ActivelyseekingwaystomeetGuests'productandserviceneeds
- Allotherdutiesasassigned
ProfessionalRequirements
- CollegeDiplomafroma(minimum)2-yearmassagetherapyprogram
- RegistrationandgoodstandingwiththeCollegeofMassageTherapistsofOntario(CMTO)
- FirstAidTrainingisanasset
- CPRTrainingisanasset
- Previousup-sellingand/orsalesexperienceisconsideredanasset
PersonalAttributes
- Musthaveexcellentcommunicationskillsbothwrittenandoral
- Musthaveapleasantpersonalityandprofessionaldemeanor
- Honestandtrustworthy
- Mustbeself-motivatedandhavegoodtimemanagementskills
- Confidenceinsellingandup-sellingproductsandservices
- Positivesales-orientedpersonality
- Desiretomeetgoals
- Ethicalandhonest
LaisHotelPropertiesLimitediscommittedtofosteringadiverse,inclusive,andaccessibleworkplacewhereallindividualsarevaluedandrespected. Wewelcomeandencourageapplicationsfrompeoplewithdisabilities,Indigenouspeoples,racializedindividuals,women,2SLGBTQIA+persons,andotherswhomaycontributetothefurtherdiversificationofourteam.
Accommodationsareavailableonrequestforcandidatestakingpartinallaspectsoftherecruitmentandselectionprocess. Ifyourequireaccommodation,pleaseletusknowandwewillworkwithyoutomeetyourneeds.
Weareanequalopportunityemployeranddonotdiscriminateonthebasisofrace,ancestry,placeoforigin,colour,ethnicorigin,citizenship,creed,sex,sexualorientation,genderidentity,genderexpression,age,maritalstatus,familystatus,ordisability.
Contact Details:
Ontario Restaurant Hotel & Motel Association (ORHMA) Recruitment Team
