Regional Hub Business Manager in Shelburne

Application Deadline: 2026-11-04

Location: 300 Centennial Road, Shelburne, ON L9V 2Z4, Canada

Salary: $84,092.00 - $121,173.00 CAD Annual

Water is our business and our passion. It can be yours too. The water professionals at OCWA know the value of water better than anyone. Our work benefits communities across Ontario every day. Our job (and possibly yours) is also to return treated and safe water back to our lakes and rivers. At OCWA, we have a deep respect for the environment and our responsibility for the health of the communities we serve drives us. A job at OCWA is an opportunity to make a positive impact on millions—a big responsibility. Are you ready? We think you are. So come on in. The water is perfect.

Join the management team at the Ontario Clean Water Agency (OCWA) in an exciting opportunity to lead and inspire a dynamic team in the provision of safe, client-oriented, and valuable water management services in the province of Ontario.

In this role you will:

• Work under the general direction of the Regional Hub Manager and within the framework of policies, directives, guidelines and objectives to manage and oversee the daily functioning of the regional office’s business and administrative operations, including human resources, budgeting, forecasting, financial reporting, purchasing/procurement, contract management, renewals and business planning.
• Develop and facilitate the region’s approach to business change management, re-engineering and improving business systems and processes.
• Provide support services and advice to management on program, policy and administrative matters.
• Participate in the implementation and service delivery of programs and projects to be delivered by the region as required.
• Coordinate the administrative and business requirements associated with new clients, contracts, facilities and projects.
• Lead and manage administrative and business-support teams delivering programs, and services and contribute to financial, business, operational, and strategic planning and evaluation processes.
• Identify financial, material, and human resources needs and manage and control the operational/program/project or budget activities.
• Promote a values-based and inclusive team through employee engagement, communicating program deliverables, setting and evaluating performance standards, recommending merit increases, identifying staffing needs, making hiring decisions, recommending discipline where required, and promptly addressing employee relations matters.
• Develop and sustain internal and external stakeholder relationships to coordinate shared interests.

What we are looking for:

• Mandatory Requirements:
• Valid Ontario Class G Driver's Licence
• Ability and willingness to travel throughout the assigned region and elsewhere in Ontario, including occasional overnight travel.
• Ability to attend OCWA facilities, offices, client locations and meetings throughout the region as required.

Knowledge of:

• Ministry strategic directions, policies, programs and service delivery models.
• Human resources practices, policies, directives and collective agreements.
• Financial and administrative procedures.
• Business planning principles, policies and procedures.
• Region-specific initiatives, policies, procedures, legislation, regulations.
• Change management and continuous improvement processes.
• Corporate business systems, financial reporting tools and business-process management methodologies.

Analytical Thinking Skills:

• Ability to identify inefficiencies and implement best practices and processes.
• Ability to interpret and apply legislation, policies and directives.

Leadership and Operational Management Skills:

• Manage and lead teams by communicating values, strategies and expectations.
• Ensure organizational standards and goals are met.
• Ability to identify and recommend staffing needs.

Interpersonal and Communication Skills:

• Ability to discuss and address business/operational plans implementation and program issues.
• Ability to provide business planning expertise.
• Excellent written and verbal communication skills.

Planning and Coordinating skills:

• Coordinate and plan program delivery, operation, service or project.
• Determine financial, material and human resources needs.
• Manage information flow and corporate requests.

Independence of Action:

• Participate and provide recommendations, opinions, briefings, advice to management.
• Exercise discretion and independent judgment.

What's in it for you?

• Flexible learning and development opportunities.
• Opportunities for career advancement and specialization.
• A defined benefit pension plan; comprehensive health plan; life and disability insurance.
• Maternity and parental leave top-up benefits including for adoptive parents.

OPS/OCWA’s commitment to diversity, inclusion, accessibility, and anti-racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

The Ontario Clean Water Agency is an inclusive employer and we offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario Human Rights Code.