Bilingual English-French professionals can manage complex customer orders for Olympus in Richmond Hill through a hybrid work model.
This Customer Service Representative – Sales Level II role supports customers and sales staff with ordering requirements. You will manage inquiries, order updates, credits, returns, reporting, and follow-up while applying company policies and procedures. Success requires accurate case handling, effective prioritization, and clear communication across Olympus Canada divisions.
Key Responsibilities:
- Handle complex order management requests and inquiries
- Answer telephone calls, faxes, and emails promptly
- Support customers and sales staff with ordering requirements
- Complete end-of-day sales reporting and specialized tasks
- Maintain required case volume and error-free performance
Requirements:
- Excellent verbal, written, and customer service communication
- Strong organizational skills and detail orientation
- Proactive, persistent, motivated, and results oriented
- Ability to prioritize workload and manage time effectively
- Ability to work flexible hours and stressful situations
Apply bilingual customer service and disciplined order coordination skills to support Olympus sales operations in Richmond Hill.
Bilingual Order Management Specialist in Richmond Hill employer: Olympus Corporation
At Olympus, we pride ourselves on being an exceptional employer that prioritizes employee well-being and professional growth. Located in Richmond Hill, Ontario, our workplace fosters a connected culture with flexible work arrangements, competitive salaries, and comprehensive benefits, including generous paid vacation and educational assistance. Join us to be part of a team that values integrity, innovation, and empathy while making a meaningful impact in the healthcare industry.
