Repair Technician I in Richmond Hill

For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling. Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. Our five Core Values empower us to achieve Our Purpose: Patient Focus, Integrity, Innovation, Impact and Empathy.

The Repair Technician I must understand and accept the responsibility to ensure the safety of all Olympus products that are repaired by strictly following established processes and procedures. Under the direction of the Manager, the incumbent shall evaluate, troubleshoot, disassemble, assemble, repair and inspect Endoscopes, products to meet company product standards and ensure full and proper functioning of the repaired product. Assignments are regular and some specialty scopes including large/small (video) diameter endoscopes requiring advanced knowledge and skills.

Job Duties

• Performs inspections and estimations of customer products received for repairs and troubleshooting focusing on minor, major, refurbishment, and repairs of large/small (video diameter endoscopes).
• Learn advanced repair processes on specific endoscope models excluding Ultrasound and Small Fiber Diameter endoscopes.
• Uses a variety of small hand tools and test equipment to make repairs and facilitate disassembly and reassembly of the product.
• Completes and maintains accurate service records both electronically using the prescribed database and manually.
• Maintains confidentiality of documents and processes.
• Ensures that safe work practices are employed by observing guidelines established and enforced by Olympus.
• Maintains a clean, well organized work environment at all times.
• May be involved in mixing of glue, data recording, and cleaning of common areas.
• Follows established procedures on routine work according to Olympus on-line repair manuals.
• May be required to rotate through different parts of the repair department to ensure proper understanding of the products and the different repairs and inspection techniques.
• Applies acquired skills related to the repair and service of endoscopes, products meeting or exceeding repair and quality standard times.
• Actively participates and trains in the quality systems, quality improvement and "5S" programs as directed by management.
• Perform all other related duties as assigned.

Job Requirements

• Education: High School Diploma or equivalent is required.
• Experience: 0-1 years of experience in endoscope technical repairs required, preferably in the medical or health care industry. Minimum of one (1) year experience in inspection and estimation of endoscope repairs.
• Skills: Demonstrate skills in disassembly, assembly, repair, quality inspection or equivalent in precision repair activity while meeting productivity and quality key performance indicators required. Sufficient manual dexterity with small hand tools (such as screwdrivers, electric screwdrivers, pliers, or tweezers) and experience with test equipment (such as light sources, video processors, mega ohm testers) and hand soldering to make repairs and facilitate disassembly and reassembly required. Ability to complete required technical training and demonstrate knowledge and skills acquired in periodic testing and inspection of work performed required. Ability to read, write, understand and speak English is required. Bi-lingual French skills are a plus. Ability to read and follow manuals, work instructions, job standards and related information required. Demonstrated ability to maintain established key performance levels of quality and productivity required. Must be customer focused with high attention to detail and urgency to meet and exceed expectations. Proficiency in basic computer skills using Microsoft Office (Word, Excel, etc.)

Expected to maintain acceptable standards for attendance and punctuality, and as a condition of employment, work overtime as needed. Hepatitis B vaccination is recommended for employees who are at risk for exposure to blood or other bodily fluids on the job. Service responsibilities include the handling of products and equipment that may have potentially come into contact with blood or bodily fluids. OCI requires that all employees working in areas that may be exposed to these risks, either provide proof of the Twinrix (Hepatitis A and B) vaccination or sign a waiver accepting the possible risk of exposure from not being vaccinated.

The anticipated base pay range for this full-time position in this location is $20.29-$26.38 per hour plus potential for annual bonus (subject to plan eligibility and other requirements). We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

• Competitive salaries, annual bonus
• Comprehensive medical benefits and pension plan
• Generous Paid Vacation and Sick Time
• Paid Parental Leave and Adoption Assistance

Connected Culture you can embrace:

• Work-life integrated culture that supports an employee centric mindset
• Offers onsite, hybrid and field work environments
• Paid volunteering and charitable donation/match programs
• Employee Resource Groups
• Dedicated Training Resources and Learning & Development Programs

Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications.

At Olympus, we are committed to Our Purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin, citizenship status, religious creed, age, sex, gender, gender identity and expression, sexual orientation, marital status, disability, and any other characteristic protected by applicable federal, state or local law.