OKTO Solutions is seeking a Level 3 IT Specialist to oversee client server and network environments, ensuring operation, stability, and performance of critical infrastructure. You will handle the most complex incidents and act as the final escalation point for levels 1 and 2.
You will work closely with clients’ IT teams to understand needs, propose improvements in performance, security and reliability, and contribute to OKTO Solutions’ MSP standards and best practices.
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Senior IT Infrastructure & Escalation Specialist — Remote in Trois-Rivières employer: OKTO Solutions
At OKTO Solutions, we pride ourselves on being an inclusive and dynamic employer that fosters a collaborative work culture in Trois-Rivières. Our commitment to employee growth is evident through our flexible remote work policy, competitive salaries, and real opportunities for advancement, all while working with a diverse range of clients and technologies. Join us to make a meaningful impact in the IT sector and develop your skills in a supportive environment focused on excellence and continuous improvement.