Senior Product Designer in Toronto

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. The company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

We are looking for a talented Senior Product Designer who can help shape the company’s expansive product portfolio by bringing exceptional craft and fresh perspective to the world of identity and security.

What you will do:

• Drive and execute an ambitious product design strategy for your team ensuring a meaningful impact on both user experience and business outcomes.
• Bring a systems-thinking lens to the conversation and connect the dots between user insights and business goals to create experiences that keep millions of customers safe every day.
• Drive impact by framing problems and exploring solutions in collaboration with user research, UX writing, product management, engineering, marketing, and data science to deliver best in class experiences.
• Design end-to-end flows that involve multiple personas - IT Admin, Security admins, End-user - and consider complex use cases that span the company portfolio ensuring that every user of the company can do their work efficiently while staying secure.
• Perfect the details to design scalable and usable design patterns that drive a lasting impact, ensuring they not only meet a high bar for design quality and efficiency but also enhance efficiency and consistency across the product.
• Regularly present work, concepts, and new ideas to cross-functional team members, adjacent teams, and senior leadership to drive alignment, showcase design impact and influence key product decisions.
• Advocate and encourage thoughtful use of AI for brainstorming and iterating on potential solutions, prototyping, and collaborating with team members.

What we are looking for:

• You easily move between big picture thinking and being detail-oriented.
• You’re curious and have experience incorporating AI into your design process, including the ability to craft tools, iterate on ideas collaboratively with AI, and document sophisticated prompts for scaled use.
• Evaluate AI-generated outputs for technical accuracy, design system adherence, and ease of use to serve as a necessary quality bar before designs move to production.
• You keep user goals at the heart of your solution and can also balance business objectives and engineering considerations.
• You thrive in ambiguous environments and know when to lead versus when to lean on your team members.
• You build and share empathy with people in order to deeply understand them and their needs.
• You are someone who sees design as a partner with PM and Engineering in shaping strategic and operational product and UX outcomes.
• You are comfortable owning all stages of design for multiple teams within a given product area.
• You are passionate about upholding design UX principles.
• You showcase storytelling skills to communicate your design ideas to a variety of stakeholders.
• Your portfolio will show that you've worked on complex and challenging technical projects across all aspects of the design process (generative and evaluative research, discovery, interaction design, information architecture, visual design, etc.).

Qualifications:

• Degree in a related field or relevant work experience as Product Designer or UX Designer.
• Proficient in Figma or similar design tools.
• At least a basic understanding of HTML, CSS, and JavaScript.
• A digital portfolio showing depth across a variety of projects, including work that shipped and was used in real products. (Portfolio link required when applying.)
• 5+ years of experience as Product Designer.

The annual base salary range for this position for candidates located in Canada is between: $118,000-$162,000 CAD.

The company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.